Patient Services Representative - Part-Time

Description

Rediscover Purpose

At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.

Now Hiring: Patient Services Representative - Part-Time

Locations: Oak Creek - with occasional coverage in Pleasant Prairie

As a Patient Services Representative, you will play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.

How you will make an impact as a Patient Services Representative

• Greet patients warmly and check them in using our Electronic Health Record (EHR) system
• Coordinate and order sleep study devices and upload reports into the system
• Review upcoming schedules to confirm insurance and patient documentation are complete
• Schedule appointments and manage patient flow for a smooth clinic experience
• Answer incoming calls and provide overflow support to the call center as needed
• Open and close the clinic following established protocols
• Ensure proper documentation, process payments, and support daily clinic operations
• Crosstrain as a Medical Assistant

What You Bring:

• Minimum of 2 years working as a Patient Services Representative in a clinic setting is required
• Medical Assistant experience - one year experience preferred. 
• Tech-savvy with experience in Microsoft Office and Electronic Health Records
• A customer-first mindset and excellent communication skills
• High attention to detail and accuracy
• A problem-solver who thrives in a fast-paced environment
• A positive, team-oriented attitude and strong work ethic
• Strong time management skills and the ability to multitask effectively
• Experience working with performance-based goals or metrics
• Valid driver license required
• Ability to work at and train at our Oak Creek and Pleasant Prairie clinics as needed

Why Choose ADVENT:

• This is a 24-hour flex position working: Wednesday, Thursday and Friday, between the hours of 8am-4:30pm
• Enjoy weekends and evenings for yourself

Explore more at: ADVENT Careers Website