Cashier Supervisor - TX

GENERAL PURPOSE OF JOB: 

To ensure that all cashiers and front end staff provide a fun, informative, efficient, and exciting racing environment for our customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensure that all cashier personnel perform their assigned duties safely, effectively, enthusiastically and professionally
• Ensure that the daily bathroom check log is completed by all staff members
• Coordinate with Assistant and General Managers regarding disciplinary and operational issues
• Prepare front desk and café prior to opening
• Instruct new customers on race package options, pricing and the general flow.
• Maintain an orderly and speedy flow while ensuring great customer service
• Supervise ongoing transactions in both the café and front counter while enforcing policies and procedures.
• Respond to emergency situations as they arise
• Ensure that the front desk, lobby and café areas remain clean and safe environment.
• Perform/delegate specific facility cleaning and maintenance duties as assigned by management
• Check/perform that closing duties are being performed to secure the front desk and café and prepare for the following day’s operation.
• Ensure proper discount/coupon/gift card procedures are implemented, up to date and being followed .
• Conduct and supervisor the training of new staff.
• Help oversee, maintain and organize the retail and concessions areas.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

REASONING ABILITY:

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. 
• Ability to deal with problems involving a few concrete variables in standardized situations.

LANGUAGE SKILLS:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• Ability to speak effectively before groups of customers and respond to questions.

MATHEMATICAL SKILLS:

Ability to add, subtract and manipulate two digit numbers