Host-New Haven

Description

The main responsibility of a host/hostess is to greet guests pleasantly, in a timely manner upon their arrival to the restaurant. The ultimate goal of a host/hostess is to welcome guests to their dining experience in a warm and friendly manner. The host/hostess will seat guests, present menus to guests, inform guests of their server, and answer any intermediary questions prior to the arrival of the server.

Responsibilities

• Greet and seat guests
• Present menus to guests
• Create and organize wait lists
• Manage floor plan
• Answer phone and answer any questions regarding the menu and restaurant
• Manage the call-ahead/reservation list in tandem with a manager
• Interact with guests as they leave the restaurant in order to ensure positive dining experience

Skills

• Strong verbal communication skills towards guests and coworkers
• Superb reading and writing skills in order to create wait list and decipher wait time
• Excellent organizational skills
• Multitask in a high volume setting

Working Conditions

• Be able to stand for the entirety of a scheduled shift
• Be able to reach, bend, and stoop frequently
• Be able to carry up to 15 lbs.

Education/Experience

• High school diploma or equivalent is preferred
• Prior restaurant experience is not required

  Hourly Benefits

• Weekly pay schedules
• Paid Time Off
  • Up to 40 hrs/yr
• Flexible schedule options
• Paid Volunteerism
  • 32 hrs/yr
  • In addition to PTO, all employees earn paid hours for volunteering to support our local communities.
• Wine Education Reimbursement
  • 100% reimbursement
• 50% Employee Dining Discount
• Daily Family Meal
• Referral Bonus Program
  • Recruit a GM or EC = $2000 | AGM, Manager, Executive Sous, or Sous = $1000 | Server, Bartender, or Cook = $500 | Hourly Support Staff = $250
• Promotion Opportunity – Hourly growth opportunities as well as management career advancements.
• Employee Assistance Program
• Behavioral Health and Wellness Services
  • Via our partnership with Lift Wellness Group, our employees and their loved ones gain immediate access to mental and behavioral health resources from licensed care professionals at an affordable price point.
• Major Medical and Supplemental Coverage
  • Medical, Dental, Vision, STD/LTD Coverage, Accident and Life Insurance, available to Full-Time Team Members