QC Supervisor, MI

Description

Title: QC Supervisor

Reports to: QC Manager

Location: Benton Harbor, MI

Type: Full-Time | Onsite | Exempt

COMPANY SUMMARY

Pero Family Farms is a market share leader with over a century of dedication, commitment, and integrity. Operating since 1908, Pero is the farm trusted by retailers and consumers alike. We are a fully integrated farming operation, with departments that specialize in organic farming, logistics, global supply chain management, national sales operations, food processing operations, and strategic marketing functions. Our operation includes over 35,000 acres spanning across the East Coast of the United States from Florida to New York, with distribution and production facilities in several different states. We pride ourselves in maintaining a strong family heritage and tradition that has been dedicated to quality, innovation, and excellent customer service that has been feeding America’s families for over a century. Our family’s passion for farming remains unwavering, with a vision to continue the tradition for many generations to come, whilst maintaining the reverence and trust it has established with the American consumer. As we expand our offering to include an assortment of organic vegetable options; we have become one of the largest organic vegetable growers in the country and we are looking to grow our workforce family. Join us in continuing and strengthening our position as a market share leader dedicated and trusted by retailers and consumers alike.

JOB SUMMARY

The QC Supervisor is responsible for overseeing the quality control processes within a fresh produce manufacturing facility. This role ensures that all products meet strict quality, food safety, and regulatory standards. The QC Supervisor will lead a team of QC technicians, implement quality control programs, and work closely with the production, warehousing, and QA teams to uphold the company’s commitment to high-quality, safe, and compliant products.

Requirements

KEY RESPONSIBILITIES

• Quality Control Leadership:
• Supervise QC team members, including scheduling, training, and performance evaluations.
• Maintain a safe, clean, and organized work environment, ensuring compliance with safety and health regulations.
• Conduct regular audits of QC processes, identifying areas for improvement and ensuring adherence to company standards.
• Quality Control Operations:
• Oversee routine inspections of incoming raw materials, in-process products, and finished goods to ensure they meet company and regulatory standards.
• Conduct sampling and testing to assess product quality, documenting and reporting results.
• Monitor compliance with Good Manufacturing Practices (GMP), Hazard Analysis Critical Control Point (HACCP), and other food safety standards.
• Process Improvement:
• Analyze QC data to identify trends and areas for improvement in product quality and process efficiency.
• Collaborate with production and QA teams to troubleshoot quality issues and implement corrective actions.
• Develop, update, and implement standard operating procedures (SOPs) for quality control processes.
• Documentation & Compliance:
• Maintain accurate records of QC tests, audits, and other quality control activities.
• Ensure compliance with regulatory and certification requirements, including those set by the FDA, USDA, or other relevant authorities.
• Prepare for and participate in customer and regulatory audits, providing documentation and information as needed.
• Training & Development:
• Conduct ongoing training for QC and production staff on quality control standards, food safety protocols, and proper handling of fresh produce.
• Stay updated on industry trends, quality standards, and regulatory changes, and share this knowledge with the QC team.

WORKING CONDITIONS

• Primarily production floor and laboratory environment within a manufacturing or food processing facility.
• Work may involve exposure to noise, machinery, chemicals, or refrigeration/cold storage areas.
• Standard shifts apply, but overtime or flexible hours may be required to meet production schedules or conduct inspections.
• Frequent interaction with production staff, QA/QC teams, and management to ensure product quality standards are met.
• Fast-paced, deadline-driven environment with responsibility for monitoring, inspecting, and documenting product quality.
• Must follow safety regulations, PPE requirements, and company policies at all times.
• Occasional interaction with external auditors, suppliers, or regulatory agencies during inspections.

PHYSICAL REQUIREMENTS

• Ability to stand, walk, and move around production and lab areas for extended periods.
• Ability to lift, carry, or move moderate weights (typically up to 25–50 pounds) when handling samples, tools, or equipment.
• Manual dexterity for operating testing equipment, instruments, and performing inspections.
• Ability to bend, reach, or kneel when accessing equipment, samples, or performing quality checks.
• Vision (corrected or uncorrected) sufficient to inspect products, read labels, and review documentation.
• Hearing and speech ability sufficient to communicate clearly with team members, management, and external parties.
• Ability to work in varying temperature environments, including cold storage or heated production areas.

QUALIFICATIONS

• Bachelor’s degree in Food Science, Microbiology, or a related field, or equivalent work experience.
• Minimum 3-5 years of experience in quality control within the food or fresh produce industry, with at least 1-2 years in a supervisory role.
• Strong knowledge of quality and food safety standards, including HACCP, GMP, and regulatory requirements.
• Proficiency in data analysis and quality control software is preferred.
• Excellent organizational, communication, and leadership skills.

Competencies:

• Attention to Detail: Ensures products meet strict quality standards, with an eye for detecting inconsistencies.
• Problem-Solving Skills: Effectively analyzes QC data and resolves quality-related issues in a timely manner.
• Leadership: Leads by example, fostering a culture of quality and continuous improvement within the team.
• Adaptability: Responds to changing production schedules and quality demands with flexibility and efficiency.

COMPANY BENEFITS/PERKS

• 401(k)
• Health, Dental, Vision Insurance and more
• Paid Time Off (PTO)

The company (Pero) reserves the right to alter, amend, expand or contract these duties and responsibilities as the company's needs evolve.