Retail Attendant

Salary: $16.50 Hourly

Job Title: Retail Attendant

Class: Part time

Timeline: 2026/2027 Season

Reports to: Retail Operations Manager

Location: Fiserv Forum

The Milwaukee Bucks strive to be the best sports and entertainment company in the world. We are looking for dedicated people who champion innovation, inspire and empower their teammates to perform at a world-class level, and foster a culture of continuous improvement.

What We Offer:

• Mental Health Resources 
• Professional Development through our internal learning & development program - Antler Academy
• Employee Resource Groups
• Milwaukee Bucks and NBA League Discounts
• Qualified Parking

Summary: 

The Retail Attendant sells retail merchandise to guests in accordance with Company’s customer service standards and applicable operational standards. This is a part-time, seasonal position that requires days, nights and weekends. Must be 16 years of age or older.

Responsibilities:

• Greets and acknowledges guests. 
• Answers guests’ questions and assists them whenever possible.
• Recommends, selects and helps locate or obtain merchandise for guests.
• Processes sale with appropriate point of sale system, accepts payment, bags merchandise and thanks every customer. 
• Follows all register procedures and handles card payment and orders accordingly.
• Exchanges merchandise for guests and processes returns, with approval of supervisor
• Maintains records related to sales.
• Ensures that all merchandise is correctly labeled and displayed.
• Routinely stocks merchandise and faces items on shelves.
• Maintains a clean and organized store or stand.
• Maintains orderly back-stock and knows where goods are to be found.
• Sets aside and notifies supervisor of defective, mis-marked, mislabeled, incorrectly priced, shopworn or damaged merchandise.
• Supports a team effort and assists peers in completing work.
• Watches for and recognizes security risks and thefts and reports to security and management.
• Completes all related close-out paperwork.
• Performs other duties as assigned.

Qualifications:

• Previous experience with operating point-of-sale systems required.
• Previous experience in retail or customer service environment preferred.
• Excellent guest service skills; ability to adhere to Company’s customer service standards.
• Good communication skills; ability to communicate with guests and co-workers.
• Good attention to detail.
• Ability to handle multiple tasks simultaneously in fast-paced environment.
• Ability to work independently and as a team member.
• Solid basic math skills needed.
• Willingness to aggressively sell assigned items.
• Capable of following job guidelines and supervisors' instructions.
• Ability to lift and carry up to 25 lbs.
• Ability to stand for entire length of shift.
• Ability to walk up and down stairs frequently.
• Bending, reaching, and climbing on step stool.
• Visual acuity sufficient to see and distinguish merchandise and operate point-of-sale system.
• Majority of time spent in indoor, climate-controlled environment of retail store. 
• May also be exposed to partially sheltered outdoor environment subject to climate fluctuations

All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check. We will consider people with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.

The Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer, Ethnic Minority/Women/Disabled/Veteran/Gender Identity/Sexual Orientation. 

We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team. We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.