Technician

Description

Overview: Darwill is a nationally recognized print and marketing communications firm based in the west suburbs of Chicago. As a premier provider of complex marketing products, including direct mail, employee communications and marketing collateral, we influence excellent results for CMO’s, Directors of Marketing and Print Production Professionals by providing ideas, workflow solutions, cutting edge production technologies and a seamless execution process. Our diverse product offering includes data acquisition, email appends, integrated marketing services, production workflows, custom print production, direct mail solutions, fulfillment and complete lettershop, bindery and mailing services.

Location: McCook, IL
Reports to: Service Manager

Responsibilities/Essential Functions:

The Technician is responsible for technical and service-related maintenance and service on a range of industrial bindery and mailing equipment. This job may include any aspect of equipment support, including hardware, software, PC's, and wireless networking. The Technician will provide technical support to all bindery and mailing equipment and determine the most time-effective repair/resolution to minimize downtime.

• Provide service and maintenance on Inserting, cameras, ink jetting equipment and folders in the facility
• Prioritize issues to resolve urgent incidents in a timely manner
• Be available to provide support to the facility outside of regular working hours if necessary
• Troubleshoot complex issues with equipment
• Work collaboratively with plant and management teams to find solutions to problems
• Encourage use of new techniques and focus on fact-based problem solving

Requirements

 Qualifications:

• High School Diploma/GED, Associates degree preferred
• Mechanical and technical training a plus
• 2+ years’ experience as a mechanic and/or servicing industrial ink jetting/mailing equipment
• General knowledge of mailing and print production
• Ability to lift 30lbs multiple times per day
• Ability to use hand tools and power tools to repair and maintain equipment
• Ability to climb ladders if necessary to repair and maintain equipment
• Strong attention to detail, problem solving abilities and strategic thinking
• Knowledge of Pitney Bowes, Bell and Howell, and/or inserting equipment
• Bilingual in Spanish a plus

Work Environment/Physical Demands:

• Ability to stand for 8 to 12 hours & walk 3 hours
• Lift up to 50lbs
• Intermittent bending up to 3 hours. Including:

o Bending necko Bending waisto Twisting waist· Intermittent squatting up to 3 hours

• Repetitive had movement up to 8 to 12 hours including:
• Simple grasping, hand manipulation, pushing/pulling

Darwill’s Benefits & Perks

At Darwill, we’re committed to supporting your health, financial well-being, and work-life balance with a comprehensive benefits package designed to support you and your family.

• 401(k) & Roth Retirement Plan – Build toward a secure financial future with retirement savings options and a competitive company match.
• Comprehensive Medical Insurance – Choose from medical plan options designed to meet your individual and family healthcare needs.
• Dental & Vision Insurance – Coverage to help support your overall health and well-being.
• Paid Time Off (PTO) – Take time to recharge, enjoy life, and spend time with the people who matter most.
• Health Savings Account (HSA) – Take advantage of tax-advantaged savings to help pay for eligible healthcare expenses.
• Flexible Spending Accounts (FSA) – Set aside pre-tax dollars to help manage eligible healthcare and dependent care expenses.
• Life Insurance – Darwill provides a $50,000 company-paid life insurance policy, with the option to purchase additional coverage.
• Short-Term & Long-Term Disability Insurance – Company-paid coverage that provides added financial protection when you need it most.
• Voluntary Supplemental Benefits – Additional Hospital Indemnity and Accident Insurance coverage is available for employees who choose to purchase it.
• Health club Reimbursement- Darwill reimburses $30/month to gym of your choice if you attend 10 times or more a month.