Worship Experience Specialist

Have you often felt like you wanted your work to have meaning?  Every day, Resurrection staff members are doing work that matters with people who care.  Resurrection’s purpose since its conception in 1990 is to “build a Christian community where non-religious and nominally religious people are becoming deeply committed Christians.” Join our team and see how your contributions move the needle in transforming the world.

Resurrection has an opening for a Worship Experience Specialist role! This position is full-time, exempt and is located at our Leawood campus located at 13720 Roe Avenue.

Job Summary  

The Worship Experience Specialist is the church’s location leader responsible for creating a meaningful worship experience that guides our guests and existing members on their journey to become deeply committed Christians. As a member of the Worship Team, the Worship Experience Specialist will develop and manage healthy volunteer teams related to weekend worship, ensuring that every person who joins us for worship has an exceptional experience. The Worship Experience Specialist responsibilities include the oversight and direction of all Sanctury volunteers including Sanctuary Ushers, Worship & Acolyte Coordinators, Parking Lot Volunteers and Medical Team volunteers as well as supporting cross-functional teams serving in first impressions and guest connections including Baptisms and Holy Communion and First Time Guest follow up. The Worship Experience Specialist is also responsible for key administrative aspects of volunteer management and will provide oversight for Worship Experience Team scheduling software and registration systems. The Worship Experience Specialist will collaborate across ministry areas supporting the location team and others for special Sanctuary events including larger weddings, funerals, conferences and more 

Essential Responsibilities and Expectations: 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Position-Specific 

• Serve as the on-site Worship Experience Staff leader in the Sanctuary for all worship services.
• Provide holistic leadership, training, and support to Worship Experience/Guest Connection Teams
  • Manage volunteer schedules and ensure adequate coverage for all services.
  • Build effective teams, identifying high-capacity leaders and equipping people for ministry.
  • Ministry assessment and performance evaluation, goal setting, mentoring, spiritual encouragement, support, and conflict resolution.
  • Prepare for and conduct team meetings, trainings, and celebration/recognition events.
  • Prepare and set up Holy Communion and Baptisms in accordance with the United Methodist Book of Worship as well as denominational/location traditions and pastor preferences. 
• Oversee the data management, scheduling and communication for Ministry Scheduler Pro and other volunteer related registration systems
  • Serve as the data steward for worship headcounts at all worship and Sanctuary events. 
• Support first time guest follow up practices as well as other member and guest communications relating to the worship experience
• Assist in maintaining a functional and reverent aesthetic in all worship spaces. 
  • Support Worship Team in preparing spaces for special services and large Events including Easter and Christmas. 
• Coordinate logistics of large-scale worship services such as Candlelight Christmas Eve and Easter as well as recruiting and equipping additional volunteers for these larger services. 
• Attend Worship Experience and Location-specific team meetings, All-Staff meetings, etc. 
• Provide support to location team in the event of large weddings, funerals or conferences, etc. in the Sanctuary. 
• Other duties and tasks as assigned.

Competencies

• Activating - proactively takes on new challenges and opportunities with energy and urgency.
• Developing Others – coaches, encourages and resources individuals and teams to discover their calling and meet career and church goals.
• Driving Vision and Clarity – ensures people are on the same page and understands the cross-functional role teams play in making the church a success.
• Innovating – provides new solutions that will elevate the church’s effectiveness. 
• Improving Systems – configures organizational systems, structures, and processes for greater effectiveness. 
• Leading Change – promotes, champions and enables changes and helps bring others along in the process. 
• Motivating – creates a climate where people are inspired to do their best to help the church achieve its purpose.
• Orchestrating – ensures everyone works together to achieve the same goal of staging seamless, coherent user experiences.
• Problem Solving – makes good decisions quickly, solves problems effectively to help move the church forward.
• Resourcing – secures and deploys resources as effectively and efficiently as possible. 
• Team Building – forms highly effective teams, whether supervised or informal, where individuals with diverse skills achieve ambitious goals.

Qualifications 

• Required Skills: Positive and professional communication skills with strong acumen for working with a wide variety of people. Proficient computer skills, especially with MS Excel, Outlook, and Word. Data management expertise through database maintenance and reporting. Knowledge and training in United Methodist Denominational standards and practices, especially related to the Sacraments. Aptitude working with web content management software. Ability to multi-task and manage competing priorities. 
• Physical Requirements: Must be able to lift, push, or pull 50lbs., stand for long periods of time and walk extensively during worship services.