TRANSPORTATION SUPERVISOR

Description

Self Help Inc. is currently looking for a Head Start Transportation Supervisor to join our team.

Agency Profile

Self Help, Inc. is a nonprofit Community Action Agency (CAA) created to help families and individuals stabilize and secure their lives through education, strategic assistance, and building opportunities in their communities. We provide a range of services for families and households across Southeastern Massachusetts.

Essential Duties and Responsibilities

• Plan, coordinate, and maintain safe and efficient transportation routes, taking into consideration program schedules, while keeping in compliance with Head Start and Massachusetts EEC regulations.
• Utilize software or manual systems to develop bus routes
• Supervises the bus drivers and monitors in the transportation department
• Fills in as backup bus driver as needed 
• Perform monthly onboard observations on each bus as well as yearly performance evaluations on each driver and bus monitor.
• Responsible for planning bus evacuations 3x/year at each site where transportation is provided
• Work with the RMV inspector to perform on-site bus inspections 
• Ensure all drivers hold up-to-date CDL licenses, DTE bus certificates DOT physicals and Clearinghouse queries at all times
• Communicate route details, schedule changes, and transportation updates clearly and promptly to staff or families
• Serve as the primary point of contact for drivers and monitors, addressing any inquiries, concerns, and transportation-related issues.
• Recruit, train, and support transportation staff; ensure adherence to safety policies and regulatory requirements.
• Conduct regular vehicle safety inspections, coordinate maintenance and repairs to ensure buses remain in safe operating condition, and track bus repairs.
• Maintain accurate records of routes, attendance, maintenance, certifications, and transportation incidents.
• Investigate and document transportation-related accidents or issues; implement corrective and preventive measures.
• Collaborate with Family Advocates, center directors, and program staff to address transportation barriers and support consistent child attendance.
• Develop and implement emergency procedures and train staff accordingly.
• Prepare and submit required transportation reports; analyze data to improve efficiency, safety, and service quality.
• Participate in staff meetings and contribute to the continuous improvement of transportation operations.
• Address and resolve transportation-related problems or concerns in an effective manner

Other Requirements

• Must pass a criminal background check and other required clearances
• Must have or be willing to obtain CPR and First Aid certification
• Must meet the physical requirements of the position, including the ability to lift and carry young children, bend, stoop, and actively engage with children 
• Must have a valid driver's license and a clean driving record
• Must comply with health requirements as mandated by the Massachusetts Department of Early Education and Care (EEC) and any local health department regulations

Schedule

• Monday-Friday
• Hours: TBD

Salary-$28-$35 per Hour

Knowledge, Skills, and Abilities

• Knowledge of local traffic laws and regulations
• Strong computer, organizational, time management, and problem-solving skills
• Excellent communication (written and verbal) and interpersonal skills, with the ability to interact effectively with families, staff, and transportation providers
• Ability to maintain accurate records and prepare reports
• Experience in training or guiding transportation staff
• Ability to lift and carry materials and equipment of 20 pounds occasionally

Education & Experience

• High school diploma or equivalent required. Associate's degree preferred however not required
• Valid Commercial Driver's License (CDL) with a School Bus (S) certificate
• Minimum of 2 years of experience in transportation coordination, dispatching, or a related field, preferably in a school or childcare setting
• Experience using transportation routing and scheduling software

Self Help Inc. offers a comprehensive employee benefits package:

• Medical
• Dental
• Vision
• LTD
• FSA
• 403B
• Vacation Time
• Optional Time
• Sick Time
• Holidays
• Disability Benefits
• Life Insurance
• Direct Deposit

 Self Help, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Disclaimer

This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. Its contents imply no contractual obligation and may be changed by the agency at any time.