Salesforce Senior Administrator

Description

About TruDataRx

TruDataRx, Inc. uses objective clinical data to help clients improve the clinical efficacy and reduce the costs of pharmacy benefits for its members. We are independent from all players in the pharmaceutical manufacturing and distribution industries, enabling us to best serve our clients. We value the following characteristics in our team members:

• Outward Mindset – foundation of our culture, which influences the right behaviors, that leads to results
• Entrepreneurial – the ability to get things done with resources you don’t control
• Humility – deep comfort in knowing when you don’t know and asking questions
• Collaboration – we always give benefit of doubt that each person has something to contribute

Position Summary

The Salesforce Senior Administrator will work with a team of cross-functional stakeholders (Operations, Account Management and Sales) and manage the technical aspects of the company's Salesforce solution, including custom code, APIs, automation, security, and other components. This individual needs to enjoy working collaboratively and creating repeatable, scalable solutions for a company experiencing continual growth. 

Essential Functions

• Serve as a technology lead for Salesforce for the Company, internally and externally
• Collaborate exceptionally well with internal and external stakeholders 
• Design and implement repeatable and scalable solutions  
• Work with data analytics team members to integrate Salesforce with source databases and data warehouse solutions 
• Implement and support integrations between Salesforce and other applications 
• Troubleshoot issues, identify root causes, resolve bugs and errors, and implement optimal solutions to resolve issues at the source 
• Follow Salesforce change control processes for both new functionality requests and environment management 
• Create and update Salesforce reports and dashboards
• Manage Salesforce user access/security
• Maintain system documentation for Salesforce, its integrations, and ongoing enhancements/updates
• Perform other duties as assigned or required; occasional night and weekend work is required
• Other duties as required.*

*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice

Requirements

Requirements

Must possess the following competencies:

• Drive for Results
• Priority Setting
• Problem Solving
• Perseverance
• Decision Quality
• Self-Development

Must possess the following technical knowledge, skills, and abilities proportionate to the job's essential functions:

• Demonstrated proficiency with Salesforce's declarative capabilities to prioritize configuration (flows, dynamic forms, validation rules, etc.) when possible vs. coding 
• Experience with Salesforce’s Apex programming language, SOQL, Visualforce, and Lightning Web Components
• Experience leveraging REST API protocols to connect with external systems 
• Experience with telephony solutions and their integration with Salesforce
• Experience with Salesforce alignment to artificial intelligence solutions
• Familiarity with Salesforce software development lifecycle/change set deployment
• Experience with dynamic document generation, electronic signature, data-quality/deduplication, and other relevant installed applications
• Salesforce Administrator/Developer certification(s)

Education/ Experience:

• Four or more years of experience with Salesforce
• College degree; equivalent hands-on experience will be considered  
• Or any equivalent combination of education and experience that demonstrates the ability to perform the essential functions of this position

Company Standard Requirements:

• Ability to work well with others in a collaborative environment
• Ability to get things done with resources you don’t control
• Willingness to admit you don’t know and ask for help
• Exhibit constant curiosity and a drive to problem solve
• Exhibit desire to learn and grow on a continuous basis