Floating Leasing Manager

Description

ECI Group is currently hiring an experienced Floating Leasing Manager to provide leasing leadership, operational support, and administrative coverage across communities throughout our portfolio. The Floating Leasing Manager is a critical extension of our operations team, traveling between properties as business needs dictate to strengthen leasing performance and ensure continuity of site-level operations. This role blends the relationship-building and sales skills of a top leasing professional with the judgment, autonomy, and leadership presence of a manager who can be trusted to represent ECI Group at any community, at any time.

As a Floating Leasing Manager, you manage your own success by attaining leasing goals such as occupancy and rent growth, by building rapport with prospects and residents, and by leading and developing leasing consultants at the sites you support and stepping into a leadership role in the absence of a Community Manager. We are looking for an enthusiastic, self-directed professional who thrives with variety, enjoys being hands-on, and is comfortable stepping into a leadership role on short notice. Does this sound like you? Join us!

About Us

ECI Group has been building communities and enriching lives for over 50 years by developing, building, investing in, and operating multifamily housing throughout the southeast. ECI Group was founded upon the vision of purpose beyond profit, dedicated to delivering Excellence, Commitment and Integrity to every community we touch.

What’s In It For You?

In addition to competitive pay, ECI’s robust benefits package includes:

• Commission Potential 
• 30% Rental discount at ECI properties
• Health, dental, vision, and short and long-term disability insurance 
• Paid time off and company holidays
• 401k plus 4% company match
• Wellness plans, flexible spending accounts, and dependent care
• Individually curated professional development programs via our Path to Excellence Program

What You’ll Do

• Travel to assigned communities throughout the portfolio based on business needs, typically 50-85%, to support leasing performance and operational continuity.
• Lead, coach, and motivate onsite leasing consultants at each community you support, setting the standard for professionalism, product knowledge, and customer service.
• Step in to provide operational and leadership coverage during Community Manager or other key onsite team member absences, including day-to-day operations, leasing support, team oversight, and resident and vendor communication.
• Assist with onboarding and training new leasing hires, including instruction on ECI policies, leasing procedures, systems, customer service expectations, and community-specific practices.
• Drive the sale by highlighting the quality of the community and the lifestyle of an apartment home.
• Follow established policies and procedures to guide prospects through qualification, screening, and acceptance of applications for residency.
• Assist with administrative and operational functions, including reporting, file audits, compliance checks, and other tasks as directed by the Director of Property Management.
• Ensure apartments are prepared for move-in, including inspection, keys, access remotes, and parking permits.
• Deliver unmatched service to residents to exceed their expectations while supporting resident retention.
• Review aged vacancies, market-ready apartments, and models at each site, and evaluate turn readiness.
• Operate with a high degree of autonomy, exercising sound judgment when representing ECI Group and the onsite team in the absence of a Community Manager.
• Provide critical leasing support and coverage during employee absences, vacancies, periods of high demand, lease-ups, or other operational needs to ensure continuity of prospect and resident service.
• Participate in resident functions and other ECI Group sponsored resident activities after hours and/or on weekends, as needed at supported communities.
• Consistently meet individual and site-level rental and renewal goals.
• Respond to resident requests and help minimize and resolve resident concerns.
• Respond to internet leads and other inquiries from prospective residents.
• In the absence of a Community Manager, may assume responsibility of financial performance including the creation and monitoring of purchase orders.
• Report regularly to the Director of Property Management on leasing performance and site needs. 

Requirements

What You’ll Need

• Must be willing and able to travel extensively between properties across the portfolio , typically 50-85% of the time, with flexibility to adjust scheduling around travel demands.
• High school diploma or GED along with a valid driver's license and reliable transportation. Bachelor's degree is preferred.
• A minimum of 3 years of related leasing experience, including demonstrated leadership or mentorship of other leasing team members.
• Prior experience supporting or overseeing site-level operations is required.
• Excellent interpersonal and communication skills, with the proven ability to influence, motivate, and lead colleagues.
• Demonstrated ability to deliver exceptional customer service, build relationships with prospects and residents, and professionally resolve concerns in a manner that supports resident satisfaction and retention.
• Strong organizational and time-management skills, with the ability to quickly assess community needs and adapt accordingly.
• Knowledge and experience with compliance to Fair Housing and ADA regulations.
• Proficiency in Microsoft Office (Word, Excel) and property management software (e.g. Yardi, EliseAI).
• Able to multitask, manage competing priorities across sites, and meet deadlines in a timely and organized manner.
• Must be able to work a flexible schedule as needed, including weekends, and adjust availability in accordance with travel.
• Must be able to tour communities with clients, which includes walking the property and climbing stairs.
• Comfortable operating independently and exercising discretion while representing ECI Group at communities without on-site management present.

Physical Activities and Work Environment

• Requires frequent standing, walking and regular stair climbing to access upper floor apartments. 
• Requires working indoors (majority of time); may require working outside in various weather conditions.

ECI Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.