Administrative Nursing Supervisor Full Time Days

JOB SUMMARY

CHA Hollywood Presbyterian Medical Center (HPMC) is an acute care facility that has been caring for the Hollywood community and surrounding areas since 1924. The hospital is committed to serving local multicultural communities with quality medical and nursing care. With more than 500 physicians representing virtually every specialty, HPMC strives to distinguish itself as a leading healthcare provider, recognized for providing quality, innovative care in a compassionate manner.

HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a premier anti-aging life center).

MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS

The Supervisor, Nursing Administration (commonly called the House Supervisor) is responsible for planning, organizing, coordinating, controlling and directing all of the Nursing Services departments on their assigned day, evening, night and weekend shifts. This professional nurse assumes administrative responsibility for all departments of the Medical Center in the absence of the CEO, COO, CNO, and Nursing Directors. Requires broad knowledge of clinical and administrative nursing standards and practices, and regulatory, licensure, and accrediting agency requirements and standards. All aspects of work performed are managed with discretion and independent judgment is required. Decision-making responsibility includes accountability for consequences and results.

The administrative supervisor needs to be everything to everyone. The administrative supervisor has myriad duties as diverse as conducting a documentation review to physically transferring patients and equipment to service recovery. The administrative supervisors are also responsible for the transport of deceased patients to the morgue and ensuring that the correct patient is released to a family-designated funeral service. These functions must continue in conjunction with the large volume of phone calls. A large majority of what the administrative supervisor does is managing bed flow, identifying bed availability, and ensuring throughput. Midnight census, steps taken, patients holding, 24-hour ED census primarily drive the administrative supervisor's workload. The administrative supervisor job evolves as the facility changes, grows, and develops new needs and is a unique contribution that the administrative supervisor brings to the organization. Other functions include acting as a liaison between staff, patients, families, and other members of the care team.

Additionally, administrative supervisors ensure adherence to all hospital policies and procedures and provide education to the nursing staff.

In addition, the administrative nursing supervisor is responsible for:

• Schedule nurses’ shifts
• Assign nurses to patients
• Ensure nursing operational standards are met
• Provide reports on productivity, quality and customer service metrics;
• Ensure all nurses follow policies and procedures
• Train new team members
• Evaluate nurses’ performance
• Inform family members about medical procedures and doctors’ instructions
• Handle complaints or other issues
• Establish a compassionate environment by providing psychological support to patients, family and friends
• Create reports for senior management and communicate with physicians

JOB QUALIFICATIONS

Minimum Education

• Associate degree or diploma in Nursing.

Preferred Education

• Bachelor's or Master's degree in Nursing or related field preferred

Minimum Work Experience and Qualifications

• 5 years recent experience in an acute care facility.
• 3 years of progressively responsible experience in leadership.

Preferred Work Experience and Qualifications

• Administrative supervision experience highly preferred.
• In-depth knowledge of hospital procedures
• Team management skills
• Great communication and people skills
• Excellent organizational and problem-solving skills
• Conflict management
• Time management

Required Licensure, Certification, Registration or Designation

• California Registered Nurse (RN) License.
• Basic Life Support (BLS) certification from the American Heart Association (AHA).
• Advanced Cardiovascular Life Support (ACLS) certification from the American Heart Association (AHA).
• Basic EKG
• National Institutes of Health Stroke Scale (NIHSS) Certification
• Los Angeles County Fire & Safety Card (required within 30 days of hire).
• Assault Response Competency (ARC) (required within 30 days of hire).
• Pediatric Advanced Life Support (PALS) certification from the American Heart Association (AHA) preferred.