Billing Supervisor Exempt

CHA Hollywood Presbyterian Medical Center (HPMC) is an acute care facility that has been caring for the Hollywood community and surrounding areas since 1924. The hospital is committed to serving local multicultural communities with quality medical and nursing care. With more than 500 physicians representing virtually every specialty, HPMC strives to distinguish itself as a leading healthcare provider, recognized for providing quality, innovative care in a compassionate manner.

HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a premier anti-aging life center).

POSITION SUMMARY:

The Supervisor of Hospital Billing is responsible for planning, coordinating, and managing the hospital billing team related to the activities required to ensure effective accounts receivable management, timely billing, timely follow-up while maintaining satisfactory staff productivity levels. Responsibilities include direct supervision, providing guidance, training, mentoring, and following/implementing policies and procedures that ensure that compliance standards are met with all payers and involvement in the HPMC budget process as required.

JOB QUALIFICATIONS:

Minimum Education:

• High School Diploma or 5-10 years of revenue cycle experience

Preferred Education:

• N/A

Minimum Work Experience and Qualifications:

• At least 3 – 5 years of direct experience in Billing
• Supervise all billing processes including providing solutions to complex billing issues as they occur
• Experience in Revenue Cycle, Medical Billing, Payment, and Collections is a must
• Manage, oversee, and monitor the billing process
• Monitors employee’s productivity to insure quality and quantity objectives are maintained
• Conducts team members
• Medi-Cal, Medi-Cal Managed Care and Medi-Cal Programs billing experience is a must 
• Knowledge of billing and collections guidelines and requirements for government programs is a must
• Monitor and maintain a clean claim rate
• Identify claim edits, review and correct when necessary 
• Participate in the recruitment process for billing staff
• Conduct training and on-going learning sessions 
• Electronic billing and Electronic Medical Record experience is a must
• All other duties as assigned 

Preferred Work Experience and Qualifications:

• Ability to communicate effectively verbally and in writing 
• Ability and skill to effectively analyze billing trends
• Proficient use PC and MS Office applications including MS-Word, Excel, Outlook Knowledge and CPT codes to include diagnosis symptoms and manifestations
• Ability to use creative and innovative forms of effective problem-solving techniques
• Ability to critically and systematically analyze through problems, issues and be able to provide solutions
• Skill to prioritize competing workloads and deadlines to ensure job completion and meet deadlines
• Effective interpersonal skills, verbal, and written skills to successfully resolve issues related to claims submission with patient and various reimbursement agencies 
• Demonstrates and promotes dependability through consistent attendance and punctuality
• Appearance is professional in accordance with hospital dress code 
• Maintains confidentiality of department and hospital 
• Handles difficult situations in a discrete and professional manner 

• Complies with departmental and hospital policies and procedures

Required Licensure, Certification, Registration or Designation:

• Current Los Angeles County Fire Card required (within 30 days of employment).
• Assault Response Competency (ARC) required (within 30 days of hire)