Senior GenAI Solutions Strategist

Description

The Senior GenAI Solutions Strategist researches, designs, and deploys innovative GenAI solutions tailored to clients’ needs. Collaborating with clients and internal teams, they support user-centered design, contribute to business development, and support project workstreams. This role involves balancing user needs with technical implementation, working across diverse teams, and translating clear and ambiguous inputs into creative outcomes. The strategist supports project strategy, drives execution, and communicates about GenAI technology effectively.

Responsibilities

• Collaborate with clients to understand their needs and develop tailored GenAI solutions, building strong relationships through clear communication and high-quality work delivery. Create workshops and prototypes to identify and refine solutions and deliver professional presentations to communicate findings effectively.
• Develop generative AI tools and experiments to address client needs and business opportunities. Create Proof of Concepts (PoCs) and strategic roadmaps for AI implementation, presenting and communicating solutions effectively to clients and teams. Translate and leverage user-generated insights to design innovative, viable solutions that push technical boundaries.
• Assist in the strategic deployment of our Gen AI solutions on-prem, cloud, and edge environments with high levels of governance and security.
• Assist in AI integration opportunities to support business development and drive innovation. Collaborate with and support team members, offering mentorship on AI concepts. Lead initiatives to enhance work quality and efficiency, and explore new capabilities for the organization’s growth.

Bonus Qualifications

• Knowledge of business development processes and working towards project workstream continuations with clients.
• Experience in creating PoCs and strategic roadmaps for AI implementation.
• Familiarity with leveraging AI within processes and designing interactions and UI for AI experiences.
• A strong perspective on AI Implementation and design.
• Knowledge of front-end development (JavaScript, HTML, CSS).
• Knowledge of backend-end development methods (Javascript, database integration, Docker, API development, etc).
• Experience with AI/ML frameworks (TensorFlow, PyTorch) and MLOps practices.

Why IA Collaborative

At IA, you’ll practice your craft in a whole new context. You’ll be a part of designing the future of human experience as you transform your client’s business, empower communities and create a positive and lasting impact on the world.

IA’s comprehensive benefits package includes medical, dental, vision, retirement savings benefits, profit-sharing programs, and a suite of family benefits including paid time off for the birth of a child, medical leave, caregiver leave, wellness check-in days, flexible spending accounts for dependent care, health expenses and childcare, 529 college savings planning and contribution, flexible work arrangements, and employer-paid life insurance and disability.

IA Collaborative Work Model

In-office work is an essential requirement of employment. IA Collaborative operates under a hybrid model requiring office presence Tuesday through Thursday, with remote work flexibility Monday and Friday, subject to business needs.

In-office work is essential to fulfilling job responsibilities. Our collaborative design sessions and analog workshops require teams to work simultaneously on whiteboards and physical materials, iterating rapidly through hands-on problem-solving. These creative processes depend on spatial thinking and tactile interaction that lose significant effectiveness when screen-mediated.

Travel is an essential job function. Team members must travel approximately one to two times monthly for two to three consecutive days for research activities, workshops, or client meetings. Client-facing responsibilities and human-centered research demand the relationship-building and observational insights that only physical presence provides. Frequency, duration, and location vary based on role, project requirements, and client needs.

Team members must be available and responsive during office hours: 8:30 a.m. to 5:00 p.m. Central Time, Monday through Friday. Schedules require flexibility for client meetings, project deadlines, cross-time zone collaboration, or other business needs, including availability outside office hours.

IA Collaborative reserves the right to modify work location expectations, schedules, travel, or in-office requirements based on operational, client, or business considerations.

Work Authorization

IA Collaborative will sponsor applicants for employment visas.

About IA Collaborative:

IA Collaborative is a global design and innovation consultancy focused on leading the forefront of behavioral insight, applied AI, and business innovation. We partner with the world’s most ambitious organizations to realize new growth, accelerate cultures of innovation, and create breakthrough products, platforms, and experiences. Our teams lead from insight to action – designing experiences that enhance lives, building collaborative intelligence that reinvents how we work, and launching offerings that impact the future of human experience.

IA is on the national and global stage speaking about the business value of design. Featured by Fast Company as one of the country’s preeminent design thinkers and nominated by the Cooper Hewitt Smithsonian Design Museum as a “Design Visionary,” IA’s leadership and work has been profiled by prominent business publications and has received multiple design accolades, including Best Design North America and Best UX Design in Fast Company’s Innovation by Design Awards; the SXSW Business Design Award; and multiple honors in the Red Dot International, International Design Excellence Awards (IDSA), the GOOD DESIGN Awards, and the iF World Design Awards. IA Collaborative works with the world’s most successful brands, including FedEx, Allstate, Airbnb, Fidelity, Apple, Johnson & Johnson, Nike, Lilly, and Audi.

At IA Collaborative, we are proud to be an equal opportunity workplace. We believe that welcoming a diverse variety of backgrounds, perspectives, and skills to our organization contributes to a thriving culture, a vibrant community, and breakthrough work. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, genetics, protected veteran status, gender identity or expression, or any other characteristics protected by federal, state, or local law.

Requirements

• Master of Science (MS), Master’s in Design Engineering (MDE), Masters of Science in Business Analytics (MSBA), BS in CS or Technical field + Additional Experience, or a related field technical/design degree.
• 2-5 years of relevant work experience, preferably within a design consultancy, start-up, innovation team, or product team.
• Experience in bringing client projects from start to finish, collaborating with internal teams to align on tasks and activities.
• Deep knowledge of generative AI technologies and their business applications (e.g., RAG methods, API usage, Fine-Tuning, agentic systems), with proficiency in Python, JavaScript, and data visualization tools (Tableau, Power BI, Matplotlib). Familiarity with cloud platforms (AWS, Azure, GCP) and hands-on experience experimenting with GenAI technologies.
• Visual communication skills and understanding of human-centered design, with the ability to turn user insights into strategic solutions while considering UX principles and accessibility.
• Proven client-facing experience delivering tailored solutions, confidently presenting designs and recommendations, and aligning AI solutions with business goals.
• Strong organizational skills in managing multiple projects, budgets, scope, and timelines independently.
• Strong communication skills with experience mentoring teams and leading design discussions with clients.
• Strong experience with design, prototyping, storytelling, and collaboration tools such as Figma, Keynote, Illustrator, Photoshop, Microsoft Office, and Google Suite.