Systems Engineer (Live Production)

Description

Position: Systems Engineer

Location: Granite Bay Campus

Reports to: Production Manager 

Job Status: Full-time

The Systems Engineer provides technical leadership, engineering expertise, and system support for live production environments. This role is responsible for the reliability, integration, deployment, and maintenance of production systems across audio, video, lighting, LED, networking, communications, control, and power infrastructure.

The Systems Engineer designs, maintains, troubleshoots, and improves technical infrastructure to support the creative and operational goals of worship services, conferences, and special events. This role also plays a key role in production load-ins and load-outs, system deployment, preventative maintenance, documentation, and long-term infrastructure improvements while maintaining the standards and procedures established by the Production Director.

Primary Responsibilities

• Maintain, troubleshoot, and improve production systems across audio, video, lighting, LED, communications, networking, control, and power infrastructure.
• Provide technical support to staff, ministry teams, and volunteers for production equipment and systems across campus venues.
• Configure and support Dante networks, LED systems, Clear-Com communications, video routing, fiber, and other interconnected production systems.
• Diagnose complex technical issues and proactively identify potential failures before they impact services or events.
• Lead and support production load-ins, load-outs, and temporary system deployments with a focus on efficiency, organization, safety, and proper equipment handling.
• Support production power distribution and the safe deployment of flown and ground-supported equipment within established electrical and rigging practices.
• Establish and maintain standards for system installation, cabling, termination, labeling, rack organization, and infrastructure.
• Maintain accurate technical documentation including signal-flow diagrams, rack elevations, network documentation, LED maps, system configurations, and equipment inventories.
• Perform preventative maintenance, coordinate repairs, and maintain backups of critical system configurations and files.
• Assist the Production Director with system design, infrastructure planning, equipment evaluation, capital projects, and long-term technology improvements.
• Coordinate with IT, manufacturers, vendors, integrators, and contractors as needed.
• Assist with church-wide events and productions as directed by the Production Director.
• Other duties as assigned by the Production Manager.

Mission Critical Responsibilities

• Exercise sound judgment, discretion, professionalism, and humility as a representative of Bayside Church.
• Proactively communicate, support, and fulfill the mission, vision, core values, and goals of Bayside Church.
• Champion a culture of collaboration, innovation, and spiritual development within the production ministry.
• Maintain open and frequent communication with your supervisor, staff, and team.
• Adhere to the Bayside Staff Core Values.
• Model Christ-like character and servant leadership on and off the clock.
• Steward church resources responsibly, demonstrating integrity and excellence in all decisions.

Requirements

Primary Strengths/Gifts/Education

• Strong understanding of professional live production systems across audio, video, lighting, LED, communications, networking, control, and power.
• Advanced experience with Dante routing and networked audio systems.
• Advanced experience configuring, mapping, deploying, and troubleshooting professional LED display systems.
• Advanced experience with Clear-Com and professional production communication systems.
• Strong understanding of video signal flow, routing, SDI, fiber, synchronization, and distribution.
• Strong understanding of IP networking and networked AV workflows.
• Strong understanding of production power distribution, electrical loads, grounding, and safe electrical practices.
• Working knowledge of entertainment rigging principles and established safety practices.
• Strong troubleshooting skills with the ability to diagnose complex interconnected systems under show conditions.
• Ability to create and maintain technical drawings, signal-flow diagrams, system documentation, and infrastructure plans.
• Ability to clearly communicate complex technical information and provide effective technical support to staff, ministry teams, volunteers, contractors, and technical partners.
• Strong organizational skills with a commitment to reliable, documented, and repeatable systems.

Qualifications

• Minimum 3 to 5 years of experience in professional live production, systems integration, touring, broadcast engineering, or a related technical environment.
• Demonstrated experience deploying, maintaining, and troubleshooting complex professional production systems.
• Experience supporting professional load-ins, load-outs, and temporary event systems.
• Ability to manage multiple technical projects and priorities in fast-paced production environments.
• Ability to work effectively with IT, vendors, manufacturers, contractors, integrators, ministry teams, and volunteers.
• Alignment with the mission, vision, and core values of the church.

Time Commitment

• Full-time, includes weekends, evenings, and holidays

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.