Programming Coordinator

Description

T-Squared Social New York

Position Programming Coordinator

Department Programming / Events

Reports To Programming Manager

Job Overview

Responsible for the design, marketing, and on-site execution of weekend social programming and special events at The Vault, in accordance with company standards. Curates and coordinates a calendar of creative, non-sports social programming and premium weekend parties, serves as a primary brand ambassador for weekend guests and high-profile clientele, and drives ticket sales and attendance through proactive outreach and marketing. Provides on-site coordination for casual weekend parties and designated weekday corporate events to ensure a seamless guest experience.

Primary Duties

Concept Design & Venue Programming (The Vault)

• Work with programming manager and team to brainstorm, design, and plan a weekly calendar of creative, non-sports social programming, casual gatherings, and premium weekend parties tailored specifically for The Vault.
• Curate unique, high-vibe event themes and formats that appeal to weekend social crowds, optimizing the venue’s premium amenities.
• Maintain a primary operational focus on maximizing space utilization and guest engagement during peak weekend hours (Friday, Saturday, and Sunday).
• Conduct outreach to corporate and social event planners to invite and schedule a tour of the Vault for the Relationship Management and Sales teams.

Guest Relations & Client Connection

• Serve as a primary brand ambassador on the floor, proactively interacting, networking, and connecting with weekend guests and high-profile clientele to elevate their experience on weekdays.
• Manage the incoming guest inquiry pipeline via phone and email, responding to casual party requests with exceptional warmth, speed, and professionalism.

Marketing, Outreach & Promotion

• Develop comprehensive marketing plans, promotional strategies, and outreach initiatives to drive ticket sales, attendance, and foot traffic for Vault programming.
• Conduct proactive community and corporate outreach to secure casual group bookings for weekend parties.
• Collaborate with creative teams to ensure digital, social media, and print assets align with upcoming event promotions.

On-Site Coordination

• Act as the on-site point of contact and coordinator for all casual weekend parties from Friday through Sunday.
• Oversee the physical setup, atmosphere (lighting, music, video), and operational flow of events, troubleshooting any live issues to guarantee an effortless client experience.
• Provide onsite support for designated weekday corporate events. A monthly event schedule will be provided by the Relationship Management team, outlining the events requiring on-site coverage.

Qualifications

Essential

• High school diploma or equivalent required; college coursework in hospitality, marketing, or events preferred.
• 2+ years’ experience in event planning, programming, or hospitality, preferably in a nightlife or social venue setting.
• Strong project management skills with the ability to manage multiple events and timelines simultaneously.
• Excellent verbal and written communication skills.
• Confident, outgoing personality with the ability to build rapport with high-profile clientele.
• Familiarity with social media and digital marketing platforms.
• Ability to:

1. Work flexible hours including weekends (Friday through Sunday) and some weekday evenings.
2. Prioritize and organize multiple projects under pressure.
3. Remain calm and resolve problems using good judgement in a live event environment.
4. Work cohesively with cross-functional teams (creative, sales, relationship management).
5. Maintain confidentiality of guest and client information.

Desirable

• College degree in Hospitality, Marketing, Communications, or related field.
• Existing relationships with corporate and social event planners.
• Experience with event ticketing or guest list management platforms.

Standard Specifications

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

I have read and understand the above job description. I agree to adhere to the above duties.

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