Front of House Shift Manager

Description

About Us

Low & Slow Smokehouse is Smithfield's premier destination for mouth-watering, slow-smoked barbecue—served with Southern hospitality. We take pride in delivering exceptional food, a warm atmosphere, and a fun, community-focused experience to every guest. Looking to join a small but passionate team? We’d love to meet you.

What You’ll Do

As the Front-of-House Shift Manager, you’ll be the face of our restaurant during your shift—you’ll lead service, cultivate a welcoming environment, and support a rockstar team.

• Lead & inspire the FOH crew—servers, hosts, bartenders.
  
• Deliver outstanding guest service from greeting through farewell.
  
• Open/close operations, including sidework, cash handling, and shift reporting.
  
• Manage guest flow efficiently—handle reservations, seating, and waitlists.
  
• Handle guest concerns promptly and ensure satisfaction.
  
• Maintain FOH cleanliness—dining area, restrooms, POS and bar.
  
• Support BOH staff with food coordination and quality checks.
  
• Coach & train staff on procedures, menu knowledge, and hospitality best practices.
  
• Assist in inventory and ordering for FOH supplies.
  
• Ensure compliance with health & safety regulations and our brand standards.

This is a part time position that will transition to full time. 

Requirements

Who You Are

You’re a natural leader and hospitality pro:

• 1+ years of restaurant experience, preferably in a leadership role.
  
• Strong communication and problem-solving skills.
  
• Ability to lead by example in fast-paced service.
  
• Organized, detail-oriented, and reliable.
  
• Comfortable with cash handling and POS systems.
  
• Team player with a positive attitude.
  
• Willing to work weeknights, weekends, and some holidays.
  
• Passionate about food and delivering a great experience.