Family Coach

About Hired

Hired helps people build skills, find meaningful work, and create greater economic stability. We focus on individuals whose opportunities have been affected by historic and systemic inequities, offering individualized coaching, skill-building, basic-needs support, and help navigating community resources.

Our mission is to nurture purpose and advance economic opportunity for all through individualized employment and career services. Our core values, Putting People First, Going the Extra Mile, Advancing Equity, and Working Together, are more than words. They guide every interaction and shape our mission-centered culture:

Be part of a passionate team dedicated to helping individuals overcome obstacles, build new skills, and secure stable employment.

Why work at Hired

Hired offers competitive pay, a hybrid work schedule, and benefits designed to support employees and their households. Benefits include:

• Accrue up to three weeks of vacation in first year
• Up to two weeks of personal and health leave in first year of employment
• Three days of floating holidays and 12 observed holidays
• Group health coverage and free virtual or in-home visits and more than 500 free prescriptions for enrolled employees and household members
• Dental coverage, a Health Savings Account, and Flexible Spending Accounts
• Employer-paid long-term disability and life insurance
• Minnesota Paid Family and Medical Leave
• A 401(k)-retirement plan with 3% employer contributions
• A comprehensive Employee Assistance Program
• Optional vision and legal insurance
• Hired is a 501(c)(3) nonprofit employer; eligible employees may qualify for the Public Service Loan Forgiveness program.

Hired was recognized by the Star Tribune as a Top Workplace in 2023, 2025, and 2026.

Hired is an Equal Opportunity Employer. We consider qualified applicants without regard to age, race, color, religion, marital status, familial status, gender identity, national origin, sexual orientation, disability, or veteran status. Hired is an LGBTQIA2S+ friendly employer.

Position Overview

Hired is seeking a Family Coach who will develop trusting relationships with families through individualized coaching, family education, group connections, and referrals to community resources. Family Coaches provide child development and family education using Parents as Teachers’ (PAT) evidence-based curriculum and culturally responsive practices, with a focus on supporting positive child and family outcomes. Through regular home visits, Family Coaches facilitate developmentally appropriate parent-child activities, conduct screenings and make objective observations of children and caregivers to identify strengths, support growth, and empower caregivers in their parenting role. This position is mostly in person with some opportunities for hybrid work and requires travel to meet with families in their home or community. 

 WHAT YOU BRING

• Two years of education in early childhood education, social work, health, psychology, or a related field is recommended (or equivalent degree outside of the US) OR two years supervised work experience with young children and/or parents within a community setting. 
• Preferred Bilingual – Somali or Spanish 
• May require occasional evenings and weekends with flexible schedule 
• Ability to meet Hired's core job competencies including commitment to diversity & inclusion, communication, integrity & trust, relationships & customer service, technical proficiency, organizational citizenship, learning & development, 

WHAT YOU WILL DO

Recruitment and Enrollment

• Recruit and enroll new families in Hired’s Family Home Visiting Program, including through group connections and community outreach. 
• Build and maintain effective relationships with Hired staff and external community partners to support recruitment and referrals. 
• Provide prospective families with information about program services and support successful enrollment and engagement.

Home Visits

• Build trusting relationships with families and create an environment in which caregivers feel supported, respected, and actively engaged in the home visiting process. 
• Maintain an assigned caseload of up to 20 families and conduct regular visits with families in their homes, community settings, virtually, or in office locations according to program requirements.
• Maintain a flexible schedule based on family availability and program needs. Family Coaches should expect that their work schedule will not always follow traditional business hours and may include multiple weeknight visits or events per week, occasional weekends, and travel throughout the Twin Cities area.
• Conduct each visit with fidelity to the PAT model and program expectations, including following required visit components, using curriculum and resources intentionally, and maintaining a consistent standard of quality across families and visits.
• Come to visits prepared, engaged, and ready to provide families with meaningful support.

Case Management

• Maintain an assigned caseload and provide individualized family education and coaching through home visits as well as community-based, virtual, and office visits.
• Complete family assessments, developmental and health screenings, and track developmental milestones and family and child outcomes according to program requirements.
• Partner with families to develop, monitor, and review individualized goals. 
• Ensure all required case management components are completed accurately and on schedule, including screenings, assessments, goals, referrals, milestones, and outcomes, and participate in ongoing supervisory review to address follow up needs and maintain program compliance.
• Maintain foundational knowledge of local community resources related to maternal health, child development, basic needs, and family well-being.
• Connect families with appropriate community resources and services and support transitions to preschool, kindergarten, and other programs as needed. 
• Provide responsive, strengths based support to families experiencing barriers such as economic instability, housing instability, domestic violence, or other circumstances affecting family well being. Pre-existing training in trauma informed care is not a requirement, but a Family Coach must be prepared to utilize the key principles of safety, trust, choice, collaboration, and empowerment. 

 File Management/ Reporting

• Maintain accurate, timely, and complete participant and program records in required electronic case management systems. 
• Document family visits, goals, referrals and resources, screenings and assessments, developmental milestones, and other required program outcomes. 
• Collaborate with supervisor in monitoring documentation and reporting requirements to ensure program standards, contractual obligations, and deadlines are met. 
• Organize and prioritize workload to consistently meet documentation, reporting, and program requirements. 
• Participate in continuous quality improvement activities and use program data and documentation to support service quality.

 Group Events

• Coordinate event logistics, including reserving and preparing Hired office or community spaces, event setup, facilitation, and cleanup. This includes arranging and transporting catering and necessary event supplies, including food service items and dinnerware.
• Create opportunities for caregivers to build relationships with one another and strengthen social connections and natural support networks.
• Facilitate engaging learning opportunities for caregivers related to child development, parenting, family well-being, and other topics relevant to participating families.
• Market group events internally across Hired programs to increase family participation and generate referrals to the Family Home Visiting Program.

Other Expectations

• Collaborate with other departments and agencies for program activities
• Meet all program goals as outlined in contract 
• Fulfill obligations as a mandated reporter 
• Understand and support Hired mission.
• Adheres to Hired standard of conduct and policies as stated in the Employee Handbook.
• Maintain a strong work ethic that ensures honesty, conscientiousness, and dependability.
• Assist, mentor and cooperate with others to encourage professional development.
• Adapt and adjust to work environment of change, uncertainty, and ambiguity.
• Participate in Hired internal and external activities and groups in addition to essential job functions.
• Attend and actively participate in organization sponsored and external trainings in the development of cultural competency/sensitivity.
• Carry out all job responsibilities in the spirit of equity and inclusion.
• Desire to develop and grow intercultural competency.

Physical Requirements

Able to sit for extended periods, perform computer and data entry functions, and actively engage with families, often sitting on the floor.  

Work Environment

May vary, semi-sedentary involving office and fieldwork.  Use of general office equipment. May be required to a.) Maintain regular business hours daily, b.) Provide service outside of standard business hours, c.) Provide services at a partner organization, community site, or home visit. d.) Daily travel required. 

Ready to apply?

Apply for this or other opportunities through Hired’s career page online at www.hired.org/careers. This position will remain open until filled. A résumé and cover letter are generally required

Our hiring process typically begins with a phone screen, followed by an in-person panel interview with the hiring manager and other team members. To request a reasonable accommodation at any stage of the application or interview process, contact Hired. Thank you for considering Hired. We appreciate the time and care you put into your application and look forward to learning about the skills, experiences, and perspectives you could bring to our team.