Assistant-Background Investigations

Job description

For almost two decades, Cooke & Associates, Inc. (CAI) has been a trusted partner to public safety agencies, the federal government, defense companies, and critical sites across the globe. With decades of cumulative security, investigative, law enforcement, and risk mitigation experience, our staff is comprised of active or retired law enforcement, fire, and military professionals who have extensive experience partnering with a range of agencies and defense sites to manage access and keep sites secure. Our history of collaboration with government agencies has made our team well versed in today’s complex risks and allows them to augment law enforcement, secure critical sites, provide monitoring services and act as a crime deterrent. Our experience bridges the gap between private sector security and public agencies, supplementing core functions such as patrol, access control, and securing personnel. Our seasoned professionals are also adept in addressing more complex risks such as protests, natural and man-made disasters, base camps, point of origin scenes, and workplace violence/active shooter response.

About this Role

The Assistant-Background Investigations position will join and support our Background Investigative Team as directed, to ensure that the company goals and objectives of the department are accomplished, and the operations run efficiently. Assist the Background Team with investigations and statistical/documentary research which is a vital step to recruitment of law enforcement and fire departments all around the San Francisco Bay Area.

Plan and orchestrate work to ensure that the department merit is met, organizational goals are achieved, and best practices are upheld. We are looking for a customer service-oriented individual that is diligent, detail-oriented, proactive, works well both independently and in a team, and has demonstrated excellent judgment and decision-making skills.

As with all CAI roles, qualified candidates must have the highest level of professionalism, common sense and ability to competently operate in a continually evolving environment.

Duties and Responsibilities

• Locate and develop case relevant information.
• Assist with the research and the preparation of reports, files and follow-through.
• Spotting possible anomalies in Investigation backgrounds with follow-up to rectify for more accurate reporting.
• Exercise sound operational judgment and flexibility to shifting priorities and challenges.
• Researching and conducting data to prepare documents for review for the Background Team.
• Provide general administrative support.
• Providing information, answering questions, and responding to requests. Greet candidates and visitors to the office.
• Perform administrative tasks, including answering and directing phone calls, email correspondence, faxing, filing, mailings, and deliveries, and coordinating email inboxes and meeting calendars.
• Provide ad-hoc support to office, and other staff members and departments as needed. Required Skills and Qualifications

Skills and Experience:

Required:

• Excellent organizational and attention to detail

• Proven administrative experience with previous success in working in an administrative capacity and/or a legal office.
• Ability to handle confidential information.

• In-depth understanding and proficiency with a minimum of 5 years experience with the entire Microsoft Office Suite, with an emphasis on Word, Excel and Outlook. Working knowledge of Adobe Acrobat, with aptitude to learn new software and systems.
• Possess a high level of integrity, honesty and strong work ethic.
• Able to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Possess and agree to continue to work on cultural competency as it relates to the diverse client population served.
• Able to work with minimal direct supervision and manage time and prioritize workload.
• Ability to successfully pass a background check.
• Must be a proactive problem solver with the capability to work independently and in a team environment. Customer service and attention to detail skillsets are a must.
• Exceptional written and communication skills with the ability to communicate in a clear, direct and concise manner.
• Have a proven history of strong leadership, teamwork and organizational skills with the ability to communicate (both verbally and in writing) in a clear and concise manner.
• Exercise sound operational judgment and flexibility with strong time-management skills and multitasking ability to shift priorities and challenges. 

Cooke & Associates, Inc. (CAI) is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, marital or civil partnership status, pregnancy, age, disability, veteran status or any other protected factor under federal, state or local law. CA PPO# 14972 CA PI# 23783

Job Type: Part-Time

Salary: $28.00 per hour