Credit Support Specialist

Primary Job Duties

• Provides administrative support throughout the pre-underwriting process and conduct due diligence, and processing tasks as requested, by pulling credit reports, lien searches, loan coding, flood determinations, among others.
• Escalating any issues as necessary in order to obtain satisfactory resolution. 
• Ensure that the required, depending on loan type, financial statements, tax returns and other financial information have been requested, collected and/or are on file.
• Create loan in nCino, ensure all necessary documentation in order to make a credit decision is uploaded, and when complete, submit the loan to Credit Underwriting. 
• Identify opportunities to improve pre and post approval credit process while understanding internal and external client needs. 
• Responds to officer inquiries/requests related to Commercial Credit.
• Responsible for completing annual training program assigned. 
• Performs other functions and/or duties as assigned. 

Job Requirements

• Education: High School degree or equivalent experience. 
• Strong verbal and written communication skills, ability to communicate at all levels of the organization.
• Strong attention to detail and accuracy, the ability to multi-task, with strong organization, 
• time-management and prioritizing skills. 
• Experience: Two (2) years of banking experience 
• Advanced computer skills including but not limited to proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)
• Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages.
• Strong customer service skills, ensuring satisfaction of both internal and external customers. 
• Ability to understand and comprehend instructions, procedures and policies ensuring compliance with the Bank’s policies and procedures. 

Benefits

• Competitive base salary.
• Paid time off.
• Hybrid schedule.
• 401k with employer match.
• Tuition reimbursement.
• Paid parental leave.
• Free parking.
• Medical, Dental, Vision.
• Life Insurance.
• Supplemental Insurances.
• Short-Term & Long-Term Disability Benefits

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