Cafe Attendant

Description

Café Attendant
Company: Verde Canyon Railroad
Location: Clarkdale, Arizona
Reports to: Café Manager / Café Lead
Classification: Non-exempt, Hourly, Full-time/Part-time

Position Summary

The Copper Spike Café Attendant provides friendly and efficient service to guests, prepares and serves food and beverages, processes transactions accurately, and maintains a clean, organized café environment. This role supports a positive guest experience and upholds Verde Canyon Railroad’s standards for service, hygiene, and operational efficiency.

Key Responsibilities

Guest Service & Transactions

• Greet guests, take orders, and provide product recommendations.
• Process cash and credit card payments accurately using the POS system.
• Manage cash drawers, including daily counts and reconciliation.
• Coordinate with staff to accommodate special requests and preorders.

Food & Beverage Preparation

• Prepare and serve coffee, specialty drinks, and other beverages.
• Present food items according to established standards.
• Assist with basic food preparation and assembly of preordered or complimentary items.

Operations & Cleanliness

• Complete opening and closing procedures, including equipment setup and shutdown.
• Restock service areas and maintain organized workstations.
• Keep the café clean and sanitary, including tables, counters, floors, and equipment.
• Assist back-of-house operations and support overall team efficiency.
• Follow food safety, sanitation, and personal hygiene standards.
• Adhere to workplace safety rules and company policies.
• Perform other duties as assigned to support business operations and team needs

Qualifications & Requirements

• High school diploma or equivalent; at least 18 years old.
• One year of customer or food service experience preferred.
• Must pass drug screening and background check.
• Ability to lift 50 lbs. unassisted.
• Valid Food Handler’s Permit and Alcohol Certification.
• Knowledge of food and beverage service.
• POS experience and cash-handling skills.
• Flexible schedule, including weekends, holidays, and nights.
• Positive attitude, strong communication, multitasking skills, and willingness to cross-train.