Logistics Coordinator

Become part of a team where you are valued for your hard work! Headquartered in Sparta, New Jersey, Techflex® has been a global leader in braided sleeving manufacturing for over 60 years. For full time employees, we offer rewarding careers and great benefits that let you invest back into yourself including paid time off, paid holidays, vacation accrual, tuition and gym membership reimbursements, and profit sharing. We also regularly host special team-building events and offer other perks to our employees. Apply now — don’t miss out on becoming a part of the Techflex® team.

Job Description

Join a team that values people who are curious, dependable, and ready to help things run smoothly! Headquartered in Sparta, New Jersey, Techflex® has been a global leader in braided sleeving manufacturing for over 60 years. For full-time employees, we offer paid time off, paid holidays, vacation accrual, tuition and gym membership reimbursements, and profit sharing. We also host team events and enjoy celebrating together. We’d love to meet someone who enjoys doing good work with good people!

Job Summary

The Logistics Coordinator schedules and ships outbound freight, helping ensure orders are accurate, leave on the customer’s requested date, and provide an excellent customer experience.

You bring a strong willingness to learn and a genuine interest in understanding how things work. There is no formal training program; you’ll learn on the job by paying attention, asking questions, and quickly putting new information into practice. You welcome direction and corrections as help in doing the work well, make adjustments in the moment, and carry assignments all the way through to completion. You enjoy managing your own time and working independently, while knowing when to seek an answer or direction to keep moving.

Shipping can get busy and plans can change. You stay calm and approachable when pressure rises, help others focus on the next step, and treat customers and carriers with courtesy and professionalism. You enjoy being part of a team, even when much of your work is your own to manage.

Essential Functions

• Plan and track the preparation and routing of work orders according to customer routing guides.
• Take ownership of scheduling outbound freight and following shipments through completion, helping ensure they ship on the customer’s requested date.
• Prepare accurate bills of lading and pallet labels.
• Process orders and oversee the fulfillment cycle, confirming that all line items are picked according to the work order.
• Include all required customs documentation with international shipments.
• Provide freight carriers with shipment weights, dimensions, and other necessary details.
• Respond courteously and professionally to customer inquiries, seek out answers, and connect customers with the appropriate person or department when needed.
• Track and analyze mis-shipments, work with the team to understand what happened, and help prevent repeat issues.
• Review freight costs and transportation rates to identify opportunities to keep costs down.
• Proactively connect with coworkers across departments, including shipping and receiving, to get the information needed to complete work accurately and on time.
• Follow established processes with a willingness to learn, put direction and corrections into practice right away, and ask questions to keep work moving through completion.

Additional Responsibilities

• Perform additional duties as assigned by the direct supervisor.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation. The requirements below are representative of the knowledge, skills, and abilities needed for the role.

Knowledge, Skills, & Capabilities

• A genuine interest and strong willingness to learn Techflex’s products, shipping processes, systems, and customer requirements through hands-on work.
• You enjoy learning on your feet and can easily adapt as priorities change remaining steady and calm.
• You like managing your own time and taking ownership of assignments. You use your judgment to work independently, ask questions or seek direction when needed, and follow through without frequent reminders.
• You are willing to take direction and feedback as help, apply it immediately, and keep the work moving without getting rattled.
• You bring an even, friendly manner under pressure and help keep communication productive when others are feeling stressed.
• You understand professionalism and communicate courteously with customers, carriers, and coworkers, including when resolving a problem.
• You enjoy working with different personalities and take time to understand the team’s processes before suggesting changes.
• You take pride in the details and keep your work organized in a busy environment with changing priorities.
• Knowledge of methods for moving goods by air, sea, or road, like palletizing, UPS WorldShip®, FedEx Ship Manager®, and DHL.
• Knowledge of materials, production processes, quality control, costs, products, and inventory principles related to the effective distribution of goods.
• Basic computer skills, including Microsoft Office, Excel, Word, Outlook, and shipping software.
• You are comfortable working at a computer for extended periods and getting up to visit other departments, especially the warehouse, whenever you need information to move work forward.

Physical Requirements

• This role involves substantial computer and desk work and routinely uses standard office equipment, including computers, phones, calculators, photocopiers, filing cabinets, fax machines, and printers.
• Sitting for sustained periods of time.
• Walking to and from the warehouse multiple times each day to pick up paperwork, gather information, and communicate with the team, as well as visiting other departments as needed.

Work Environment

• Professional office environment.
• Occasional exposure to moving mechanical parts and vehicles while communicating with shipping and receiving.
• Occasional exposure to moderate to high noise levels.

Education

• High school diploma or equivalent.

Experience

• At least one year of related experience or training, or an equivalent combination of education and experience.