HVAC Warranty Supervisor

Description

At TE Certified we build careers. As a trusted leader in HVAC, Plumbing, and Electrical services, we’re known for exceptional craftsmanship and customer care. But what really sets us apart is our people.

We operate with integrity, work with purpose, and always put safety first. Our culture is built on kindness, respect, and work-life balance, because we believe a happy team delivers the best results. We invest in your growth, encourage innovation, and reward hard work with long-term stability and success.

If you're passionate, skilled, and ready to grow—we want you on our team.

We're looking a skilled HVAC Warranty Supervisor to join our growing team and be at the forefront of our company's success. This is your chance to fast-track your career in the essential service industry, with competitive pay, valuable benefits, and the responsibility of leading the charge from our well-equipped service trucks.

This position requires someone with the knowledge and skill to successfully run a residential HVAC service truck to the standards of an established organization. If you're a skilled HVAC Technician with a knack for problem-solving and a commitment to quality service, we want to hear from you!

Benefits

• NO ON-CALL
• NO AFTER HOURS WORK
• NO SUNDAYS (enjoy your time off)
• Top Compensation in Atlanta (we have checked)
• Weekly review bonuses
• Company Sponsored Health Insurance
• Paid gym membership (you choose the gym)
• 401k with company match
• 6 Paid Holidays per year
• 5 PTO days per year
• Company sponsored Dental, Vision, and life insurance
• $5,200 referral bonus (Bring a friend and get over 5k in bonuses)
• Overtime pay (even on commission)
• Unlimited unpaid time off
• Fully stocked take-home truck with fuel card
• Credit card for material purchases
• Dispatch from home instead of from the office
• Company supplied uniforms at no cost to you
• Paid boot allowance every 365 days
• Weekly training
• Free water, ice, coffee, and biscuits
• Company iPad (with training) and paperless invoicing
• Employee tool purchasing program
• TE has promoted over 10 technicians into senior leadership and sales in the last 36 months
• Annual sponsored company events for families and spouses

Requirements

• Positive, friendly, courteous, and kind attitude with great customer service skills
• Master knowledge of troubleshooting HVAC issues such as basic low voltage, refrigerant, communicating equipment faults, and airflow
• A proven history of quality troubleshooting with 15 or more years of experience at an HVAC company
• The position requires someone with 10 yrs+ of experience repairing or replacing residential HVAC systems
• Clear understanding of duct work, zoning, and communicating systems
• Evaluate overall system installations and identify any code-related, safety, or comfort issues
• Be able to repair issues on the job the same day to ensure customer satisfaction and comfort
• Coordinate with Install Supervisors, Install crews, and management
• Be able to coach or train others
• Be willing to work occasional Saturdays
• Be willing to attend training and classes
• Experience with a smart device and technical ability. Service Titan experience is a plus!
• Excellent professional & personal references
• Ability to pass a background, MVR, and drug screening, and to maintain a drug-free lifestyle
• Physical ability to lift over 70 lbs and climb up and down a ladder on a regular basis. Standing for long periods of time, extensive kneeling, squatting, and stooping
• Residency within 35 miles of any of our Jonesboro location

A Little About Us

TE Certified Electricians, Heating & Cooling is a fast-growing, award-winning residential service provider. Awards include Angie's List Super Service Award, A+ BBB, Kudzu Best of Award, EBSCO Research best pick, and 5 Star Rated by Home Services. We have achieved these awards by providing exceptional value to our customers through superior customer service, top-notch craftsmanship, honesty, loyalty, and integrity. More importantly, we achieve this by making sure our people are taken care of and happy to come to work every day. Come interview with us! Allow us to show you how great TE is!

TE Certified is an equal opportunity employer and a drug-free workplace.