Aquatics Director, Titusville YMCA Family Center

Description

Position Summary

Provides leadership and management of aquatics programming within the Family Center. The Aquatics Director manages member participation and retention through the development and execution of aquatics programs to achieve strategic goals and provide outstanding customer service to all members.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. We are the Y.

Job Responsibilities

• Implement aquatic programs including lap swimming, swim lessons, group exercise classes, and recreation swim teams, which promote retention of existing members and engagement of new members.
• Ensures high quality aquatics programing through innovative program development, evaluations, and audits of program delivery.
• Recruits, hires, trains, and supervises aquatics department staff. Develops and retains staff with appropriate skill depth level and promotes career succession planning.
• Collaborate with the Safe Start Director to promote the Safe Start survival swim program and lessons in connection with overall aquatic programming and member connection opportunities.
• Direct staff to support aquatic initiatives to achieve retention goals.
• Analyze data, systems and processes to recognize growth and retention opportunities. 
• Ensure proper implementation of aquatic schedules and procedures to provide maximum opportunities for member/staff connections.
• Implements and monitors the Aquatics Safety Plan, including oversight of in-services, drop drills and all other Association-wide safety and risk protocols.
• Collaborate with the facilities department and Family Center Executive Director or Operations Director to establish systems for regularly scheduled pool inspections to ensure proper and efficient working order at all times. Coordinate and schedule pool and equipment maintenance and repairs.
• Purchase program supplies and equipment as approved by the electronic purchase requisition and approval (PO) process.
• Monitor daily operations to adhere to all state, local, and YMCA of Central Florida health and safety standards and policies.
• Ensure all staff maintain required safety certifications for their position(s) and facilitate regular trainings in accordance with Association guidelines and program needs.
• Maintain compliance with required documentation of pool operation.
• Create and implement aquatics programs with an effort to allow participants to continue along a succession plan from Safe Start and through the swim lessons progression to meeting and/or exceed revenue expectations.
• Collaborate with Family Center department directors or staff leads to maximize enrollments in program registration and pool usage.
• Plan and execute aquatic events at the Family Center.
• Provide leadership through established performance goals and standards, regular assessment of staff performance including annual performance evaluations, and staff meetings.
• Manage the budget for all programs within oversight, including controlling salary and supply costs to meet and/or exceed expected net margins.
• Assist with identifying and recruiting active volunteers for the Family Center Annual Support Campaign.
• Respond seriously and confidentially to reports of suspicious and inappropriate behaviors.
• Follow mandated child abuse reporting requirements.
• Communicate to all employees and volunteers the organization’s commitment to protect their consumers from abuse.
• All other duties as assigned by management.

Requirements

• Associate’s degree or equivalent required; Recreation Management or related field of study preferred.
• 1-3 years of experience in aquatics program management required.
• 1-3 years of experience in staff supervision and leadership required
• Current CPR/AED and First Aid certifications required.
• Current Oxygen Administration certification required.
• Current Lifeguard certification/YMCA Aquatic Safety Assistant or Red Cross Safety Training for Swim Coaches required. (YMCA Lifeguard certification preferred; Red Cross Lifeguard certification is acceptable, but must receive YMCA certification within 60 days).
• Current YMCA Swim Lesson Instructor certification required within 60 days.
• Current YMCA Pool Operator on Location certification or Certified Pool Operator preferred
• Trainer and YMCA Aquatic Management certifications a plus.
• Previous experience with diverse populations. Ability to develop positive, authentic relationships with people from different backgrounds.

Work Environment & Physical Demands

• Must be willing to work a flexible schedule, which may include weekends and holidays as needed.
• Must be willing to work an on-call schedule rotation as required.
• The noise level in the work environment is usually moderate to loud. 
• May be required to work outdoors for extended periods of time. May be exposed to extreme outdoor weather conditions and temperatures and to wet and/or humid conditions in swimming pool areas.
• Must possess auditory, verbal and visual capabilities in order to adequately communicate via phone and in person. Talking is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels, with or without correction
• Must possess the physical ability to perform strenuous physical tasks necessary for a professional water rescue.
• Must be able to work with hazardous chemicals (i.e. pool chemicals, cleaning solutions, disinfectants, etc.).
• Must possess the physical ability to pass a lifeguard water test and perform strenuous physical tasks necessary for a professional water rescue.
• Must be alert at all times, keeping safety in mind. Must possess acceptable hearing and visual capabilities in order to monitor environment and members’ well-being.
• May be required to sit or stand for extended periods of time while demonstrating manual dexterity in order to accurately work on the phone, computer keyboard, and other equipment
• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and must be able to communicate using a computer and phone/smart device.

Disclaimers

• Must complete successful background screening & Employment verification. Some positions may additionally require a successful credit check screening. 
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties.
• This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.