Business Operations Analyst

Job Title: Business Operations Analyst 

Department: Business Operations

Summary

The Business Operations Analyst acts as an internal business operations consultant, evaluating, documenting, redesigning and implementing processes and methodologies across the business in areas of need. Additional responsibilities include support of senior leadership on special projects where necessary, particularly in requirements gathering and gap analysis. 

The ideal candidate will have a few years of experience in a collaborative, project-oriented environment, demonstrating success in independently defining and completing deliverables by timelines and in support of broader strategic objectives. Candidate should be a “self-starter” and creative enough to investigate and analyze abstract problems to determine and implement solutions that effectively meet stakeholder needs.

This position plays an important role in meeting our continued improvement objectives and requires a cross functional skillset to be effective.

Core Responsibilities:

• Evaluating opportunities for improvement and defining best practices to problems that may involve personnel, technical (system), and process components
• Documenting existing business practices and training materials, recommending optimization improvements, and presenting potential solutions to stakeholders

• Conducting thorough, objective data analysis to facilitate informed decision-making at all levels of the organization
• Evaluating, enhancing, and troubleshooting business tools, reports, and systems-based processes
• Supporting business functions in adoption of standardized processes, systems, and optimizations

Core Competencies:

• Problem solving/critical thinking
• Detail-oriented and well organized
• Strong active listening skills
• Effective written and oral communication skills
• Knowledge of software development principles and lifecycle
• Demonstrated experience developing and maintaining documentation, frameworks and strategies as they relate to technical applications
• Experience in training, knowledge transfer and change management processes 

Qualifications

• Required
  • BS in Mathematics, Engineering, Finance, Accounting, Computer Science, Cognitive Science, or similar analytical degree
  • 1-3 years of relevant professional experience
  • Advanced expertise in Microsoft Excel or, intermediate capability in Microsoft Excel and proficiency in at least one programming language 
  • Proficient in Microsoft Office Suite (Word, PowerPoint, Visio)
  • Customer facing experience and cross-functional interaction

• Ability to work with other professionals, within and outside of the company in a professional and respectful manner 
• Demonstrated ability with developing and managing project plans, deliverables, and budgets

• Preferred

• Experience in defense industry or consulting background
• Experience working with ERP systems, strong preference for Oracle Fusion 
• Experience utilizing data visualization/reporting tools to develop reports and run analysis, (OTBI, PowerBI, Tableau, etc)
• Familiarity with debugging in general-purpose programming languages and/or experience with database querying methodologies 
• Familiarity with developing accurate cost calculations and estimates
• Strong financial literacy, particularly on spreadsheet/software-based models
• Familiarity with Microsoft Teams, Power Platform, and Dynamics 365 
• Familiarity with User Experience and/or User Interface design concepts
• Familiarity with Scheduling/Planning software and tools (Oracle Primavera P6, Microsoft Project, etc.)

Employment Requirements

• Can work in the US.
• Ability to gain U.S. Security Clearance.
• Undergo and pass a drug screening and background check.