Consumer Loan Documentation Specialist (Real Estate focus)

Description

Who We Are & Why You Will LOVE Us!

You are more than just a number; we are more than just a bank. At Tradition Capital Bank, we are partners in business and in life; building dreams and futures on one simple idea: strong one-on-one relationships.

We place our people in the right seats and position our employees to do what they love. Every person and every role matters: when we function together as One Team, we achieve extraordinary results. As each other’s raving fans, we reach across titles and organizational structure to encourage one another.

Here at Tradition, we believe that when people work together with shared values and an open mind, anything is possible.

Tradition is always in the making; join us in celebrating our roots and being a part of what’s next.

What You Will Be Doing

The Consumer Loan Documentation Specialist (Real Estate focus) is responsible for completing various loan operations duties including loan documentation, booking and servicing in compliance with established policies and procedures to ensure the accurate and timely processing of loans consistent with our Client Service Standards.

How You Will Get the Job Done

• Loan Documentation: Collaborates with Client Service Coordinators on pre-closing due diligence to ensure sufficient documentation is collected to inform assessment of loan risk; identifies and collaborates with lending team to resolve issues, as needed. May include reviewing title work, flood certifications, borrower organizational documentation and other collateral documentation. Reviews and interprets approved credit presentations in order to prepare consumer and commercial disclosures and closing documentation that meet approved loan requirements. May communicate with legal counsel who prepare documents and conduct loan documentation reviews.
• Loan Booking: Accurately inputs loan data into the core system and creates electronic credit file using the Bank’s imaging system. Perfects all collateral and performs post-close due diligence. Communicates with Quality Control and Loan Operations during post-close reviews, as needed. Collaborates with lending and credit teams to resolve any issues or questions identified by the bank's risk team. Collaborates with Loan Operations regarding daily report resolution, department reporting and client participations. 
• Loan Servicing: Accurately completes transactions including disbursement of funds, advances, payments, partial releases, payoffs, and ledger account balancing. Processes paid promissory notes and issue mortgage satisfactions and other collateral release documentation to conform to national compliance regulations. Performs moderate to complex loan file maintenance and updates note ticklers. May manage the participation process by building participants on the core system, running and balancing transactions, and communicating with participant banks.  
• Collaboration: Partners with loan administration leaders, the loan operations team and other loan administrators to ensure consistent processes and procedures are implemented across teams. Provides backup to fellow loan administrators, as needed. Works collaboratively across credit, lending, and risk teams to identify opportunities for enhanced client service. Participates in loan administration training activities. 

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time without notice.

Requirements

What Sets You Apart

• A role model for our core values: Do the Right Thing, Get Stuff Done (G.S.D), One Team, and Give Generously
• Demonstrated commitment to timely, defect free and caring customer service
• Able to perform at a high level in a fast-paced environment
• Flexible to change in a growing organization
• Proficient at Microsoft Excel, Word, Outlook and PowerPoint; strong technical ability
• Possess the ability to meet critical deadlines
• Excellent verbal and written communication skills
• Demonstrate a high level of organization and attention to detail
• Able to prioritize and manage multiple projects/tasks
• Demonstrate a collaborative work style and respect for others
• High level of customer service
• Aptitude for problem-solving
• Ability to read and interpret documentation such as operating and procedure manuals
• Is accountable for demonstrating compliance with the Bank Secrecy Act, Privacy of Consumer Financial Information and all other federal and state rules and regulations as it pertains to their position at the bank. 

Professional & Educational Experience You Bring

A degree from an accredited university or community college and 3-5 years of work experience in a related role such as loan assistant, client service coordinator, credit analyst or loan operations specialist; or an equivalent combination of education and experience.

Benefits & Compensation  

Tradition Capital Bank recognizes and values everyone’s unique needs for their careers, families, and individual health. That’s why we offer competitive benefits to promote wellness in our employees and their loved ones, including:

• Healthcare (medical with HSA, dental, and voluntary vision) 
• Short-term and long-term disability 
• Basic and voluntary life & AD&D insurance
• EAP – Employee Assistance Program
• Flexible spending accounts
• 401(k) with employer match; ability to purchase Bank stock through 401k
• Paid time off & paid holidays
• Family Care Reimbursement (up to $500 annually for 2026)
• Wellness Time (up to 2 hours/week)
• Keystone employee directed giving opportunities (annual Insight Trip opportunities, up to $500 for grants and double match dollars)

For this position, we anticipate a pay range between $51,000 and $77,000 annually. Final offers will vary based on individual job-related knowledge, skills, and abilities. This position is eligible for a discretionary annual bonus based on individual and Bank performance. 

Work Environment*:

• While performing the duties of this job, the employee is regularly required to stand, walk, use hands to type, carry, handle and feel objects, reach with hands and arms, talk or hear. The employee must occasionally lift and/or move up to 25 pounds and more with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception in the window environment and the ability to adjust focus. 
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• No travel is expected for this position

*The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Tradition Capital Bank is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, disability, veteran status, age, sexual orientation, or any other protected class under applicable federal, state, or local law.