Driver

Description

Delivery – Driver

Job Summary

The Delivery Driver is responsible for delivering product orders to assigned accounts ensuring excellent, and reliable customer service. This position also involves maintaining a good rapport with customers, overseeing route helpers, and ensuring the efficient operation of delivery processes.

Duties and Responsibilities

• Deliver product orders to customers on time and according to the established route schedule.
• Oversee delivery processes, including truck maintenance, safety checks, and compliance with all safety procedures.
• Build and maintain strong relationships with customers to understand their needs and offer product recommendations.
• Supervise and guide route helpers, assistant drivers, and merchandisers as part of the delivery team.
• Perform truck inventory checks, ensuring all product counts align with the warehouse and order records before departure.
• Utilize product knowledge to upsell and drive additional sales opportunities with customers.
• Inspect point-of-sale (P.O.S.) materials and ensure they meet company standards.
• Complete customer invoices and collect payments, reconciling all transactions with the cashier at the end of the day.
• Perform daily audits on truck equipment to ensure compliance with the Federal Motor Carrier Act. 
• Complete all required training, seminars, and certifications assigned.
• Ensure that all deliveries comply with Texas Alcoholic Beverage Commission (T.A.B.C.) regulations, state laws, and the quality standards set by Favorite Brands.
• Provide regular updates to regional leaders on accountability for adhering to operational procedures and managing out-of-code (OOC) products related to freshness and expiration.
• Conduct routine audits to verify that all products are within their expiration dates and meet all standards.
• Accurately complete and submit required reports in a timely manner.
• Perform other duties as assigned by management.

Requirements

Job Requirements

• At least six months of relevant work experience in delivery.
• Basic computer and math skills.
• Strong time management skills and attention to detail.

Physical Demands

• Regular use of hands for handling, grasping, and reaching.
• Ability to stand, walk, stoop, kneel, and perform other physical tasks, as necessary.
• Occasional sitting, climbing, and balancing.
• Specific vision abilities required, including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
• Ability to lift 50 pounds.
• Frequently sitting and driving for long periods.

Unavoidable Hazards (Work Environment)

Involves frequent/infrequent, occasional, and routine exposure to:

• Exposure to various retail and food service environments, which may include noise, temperature fluctuations, and crowded spaces.
• Potential for exposure to product samples and promotional materials, requiring adherence to safety guidelines.
• Travel may involve risks, including adverse weather conditions.
• Occasional exposure to warehouse settings, where moving equipment and inventory may pose safety risks.
• Other extreme hazards not listed above. 

Special Certifications and Licenses

• Must possess and maintain a valid state Commercial Driver License with an acceptable driving record.
• Must be able to pass criminal background and drug screen. 

Favorite Brands LLC Equal Opportunity Statement:

Favorite Brands provides equal employment opportunities to applicants and employees without regard of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Work Authorization: Must be authorized to work in the USA for any employer.