Housekeeping Supervisor

Description

JOB SUMMARY

Supervise work activities of Housekeeping staff to ensure clean, orderly, and attractive environment of the facility. Assign duties, inspect work, and investigate complaints regarding Housekeeping service and equipment and take corrective action at the direction of the Manager. May purchase housekeeping supplies and equipment, screen applicants, train new employees, and recommend dismissals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Interview and select new employees for Housekeeping roles in conjunction with the manager.
• Orient and train workers in policies and procedures and demonstrate proper equipment use.
• Arrange and adjust work schedules for daily needs, keeping accurate time records for staff.
• Assist with reviews and evaluations of staff as needed. 
• Conduct walkthroughs and inspections of assigned areas, addressing concerns as needed.
• Ensure policies and procedures are followed by staff, addressing deviations as needed.
• Maintain Housekeeping uniform inventory and distribution. 
• Maintain Housekeeping supply and equipment inventory.
• Ensure hazardous waste and drugs are disposed of properly.

CORPORATE CULTURE RESPONSIBILITIES

• Follow established corporate and department-specific policies and procedures.
• Attend all corporate and department-specific required training.
• Uphold MCC’s Purpose, Values, and Vision.
• Abide by MCC’s Corporate Culture Responsibilities. 
• Perform other duties as may be assigned cheerfully and willingly.

Requirements

EDUCATION/EXPERIENCE REQUIREMENTS

• Must have valid state-issued driver’s license and be insurable according to our automotive insurance company’s criteria, to operate all MCC vehicles including rented equipment.
• Minimum education requirement is high school diploma or GED.
• Prior experience in a coordinator, team leader, or supervisor role in an environmental services position, with prior experience in healthcare preferred.

KNOWLEDGE, SKILLS AND ABILITIES

• Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills. 
• Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.
• Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.
• Ability to effectively communicate with individuals of varying socioeconomic backgrounds, and with all levels of staff within the organization.
• PC literate in windows environment; ability to use a variety of software applications to include but not necessarily limited to Microsoft Word, Excel, Outlook Express and the Internet. 
• Proficient in use of English language both in written and verbal communication.
• Must be able to communicate with individuals of varying socio-economic backgrounds. 

PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS

• Strength (Lift/Carry/Push/Pull): Light Medium (exerting up to 25 pounds of force on a consistent basis throughout the assigned work schedule)
• Standing/Walking: Frequently; activity exists up to 3/4 of the time
• Keyboarding/Dexterity: Frequently; activity exists from 1/4 of the time
• Ability to look at a computer screen occasionally.
• Ability to perform repetitive hands and finger motions.
• Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time.
• Must be able to walk, stoop, climb, lift, mop/vacuum large areas, push and pull as required to perform assigned tasks.
• Must be able to ambulate as necessary in an eleven-story building and around a multi-building campus. 
• Talking (Must be able to effectively communicate verbally): Yes
• Seeing: Yes
• Hearing: Yes

EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS

• Must exhibit stable work behaviors daily.
• Must possess adequate individual coping skills.
• Ability to remain calm and professional regardless of workload or time constraints.

WORK ENVIRONMENT

• Exposed to frequent and constant interruptions in daily functions/schedule.  
• Must be available to customers and staff throughout the day.  
• Required to work extended hours to meet department needs.