Fleet Maintenance Technical Trainer

We are WeGo. It's not just our name. It's what we do. That forward-thinking movement is extended and enriched by branding that looks and feels the same no matter where it lives in our communities. The WeGo brand stands for a collaborative commitment to exceptional service, friendliness, integrity, and honesty as we connect riders to their community and one another.

Job Purpose

This position is responsible for research, development, conducting classroom and hands-on instruction, and evaluates training programs for the maintenance employees.

Tasks

The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, and/or new ones may be assigned at any time with or without notice.

Job Functions

• Provides instruction and supervision to apprentices (but not limited to), on the proper and safe techniques and procedures for repair and maintenance of all mechanical components and systems.
• Coordinates the selection and evaluation process for on-the job trainers (mentors). Conducts interviews and recommends employees as needed. Develops methods to monitor and evaluate the performance of on-the-job trainers
• Plans, develops, presents, and updates course content for training programs, including manuals and other materials. This would include but not limited to course outlines, lessons plans, visual and mechanical aids. And tests of technical skills and knowledge.
• Coordinates with technical training staff to develop and integrate technology-based training methods into technical training. Stays current and adapts quickly to new technologies.
• Completes, submits, and maintains accurate up-to-date training records, required reports and schedules in a timely manner.
• Communicates regularly with maintenance management to access training needs, determine instructional requirements and to evaluate effectiveness of programs.
• Coordinates and provides schedules for maintenance employees.
• Provides technical troubleshooting and assistance to employees.
• Assists with the development of standard maintenance procedures as it relates to training.
• Develops and administers written and task performance assessments to evaluate learner progress. Tracks training and qualification of maintenance employees.
• Operates revenue vehicles and support vehicles to coordinate training efforts, as required. Meets standard of third-party testing and conduct CDL training as required for maintenance staff.

Knowledge/Skills

Required

• High School Diploma or GED.
• Three (3) years’ experience with hands on vehicle maintenance or body shop repair. 
• Effective communicator skills; ability to present information effectively in a multi-environmental setting.
• Knowledge of training materials for all maintenance related courses, personal computers and commonly used software programs for word processing, spreadsheets, and databases at the level of proficiency; currently used inventory management systems and software; and standard industry computer software used diagnose and troubleshoot bus electrical systems and electronically controlled engines and transmissions.
• Self-motivator and continual learner

Preferred

• Two (2) years’ experience as a facilitator/trainer
• Previous supervisory experience
• ASE Certification
• Education is related field
• CDL A with P endorsement

Proficiencies

• High level of knowledge on all bus components and software used to diagnose all vehicles.
• Competence in job skills and knowledge; exhibits the ability to learn and apply new skills; keeps abreast of current and future developments; requires minimal supervision
• Collects and researches data, ability to read and interrupt mathematical problems; can read and create graphs; ability to compute rate, ratio, and percent
• Stays current and adapts quickly to new technologies; troubleshoots technology problems; uses technology to increase productivity 
• Ability to access personal strength and weaknesses, seek feedback to improve performance, pursue training and development opportunities, strive to continuously build knowledge and skills; shares expertise with others.
• Problem solver; identify and resolve problems in a timely manner, develops alternative solutions, works well within a group; uses reason even when dealing with emotional topics.
• Effectively communicate change and progress; completes projects on time.
• Ability to effectively operate all Microsoft applications, Ron Turley, TrainCaster, Track It Software systems, etc. Must be able to operate phones, computer, tablets, laptops, printer/fax/copy, adding machines, projector, smart board, camera, and can set up training equipment off site.
• Adapts to change!
• Communication Skills
  • Maintain effective relations with all staff members
  • Writing style is clear and understandable. Ideas are presented in a coherent and logical sequence. Able to edit work for spelling and grammar errors
  • Written information is complete, concise, and to the point.
  • Excellent written and verbal skills
  • Demonstrates exceptional retention of facts and information from previous conversations.
  • Creates and maintains harmonious interpersonal relationships that promote task accomplishment. Provides useful input to work unit. Communicates in a positive manner with all staff members and other fellow employees.
  • Willingly and efficiently covers the work for others during breaks, lunchtime, or other absences.

Work Content

Davidson Transit Organization, Employment unit of WeGo Public Transit, is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that people with disabilities are provided with reasonable accommodation.

• Sitting, standing, lifting, reaching, walking, talking, writing, carrying, grasping holding, clarity of vision, speaking, listening
• Must be able to operate office equipment, including but not limited to telephone system, typewriter, computer system, printer, copy machine, facsimile machine, etc.

Davidson Transit Organization, Employment unit of WeGo Public Transit is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.