Human Resources and Labor Relations Manager

We are WeGo. It's not just our name. It's what we do. That forward-thinking movement is extended and enriched by branding that looks and feels the same no matter where it lives in our communities. The WeGo brand stands for a collaborative commitment to exceptional service, friendliness, integrity, and honesty as we connect riders to their community and one another.

Position Summary

The Human Resources and Labor Relations Manager is responsible for the oversight, implementation, and coordination of company policies and programs covering the following: labor law legal responsibilities, attendance tracking, and investigations in accordance with direction and approval from the Davidson Transit Organization Director of Human Resources and Labor Relations. This position supervises the Human Resources Generalist and other areas of Human Resources as assigned.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, and/or new ones may be assigned at any time with or without notice. The principal duties are intended to describe those functions that are essential to the performance of this job and must be performed unaided or with the assistance of reasonable accommodation. 

Key Responsibilities

• Coordinating administrative activities related to the Davidson Transit Organization personnel
  • Provides recommendations related to personnel related issues and oversees implementation of policies and procedures
  • Provides leadership and supervision to the Human Resources Generalist staff in the development and delivery of human resources programs
  • Serves as custodian of the employee relations records, and oversees updates as needed
  • Participates in the development and adoption of rules and regulations for the corporation 
• Responsible for implementing HR strategies and best practices 
  • Keeps abreast of national/international transit policies and practices and determines applicability to DTO
  • Keeps abreast of current and changing regulations and laws and determines applicability to DTO
  • Works with Director of HR and Labor Relations related to escalated labor issues
  • Implements DTO practices and procedures in compliance with local, state, and federal laws
• Labor relations
  • Assists with matters involving the collective bargaining unit 
  • Keeps abreast of issues and direction of national transit unions
  • Participates in grievance process when necessary
  • Provides research/data for arbitration
  • Make court appearances as required
  • Advises supervisors regarding disciplinary or termination actions
  • Responsible for all EEO administration/coordination
  • Oversight of time and attendance programs
• Working knowledge of recruitment, retention activities, and shared services
  • Research and develop specific transit related job requirements
  • Works directly with department managers and interviews applicants as needed
  • Functional knowledge of benefits and pension Programs
  • Functional knowledge of FMLA, ADA
  • Oversight ability in absence of the Director of HR and Labor Relations
• Coordinates employee performance evaluation process for Administrative Staff 
  • Monitors timeliness of evaluations
  • Maintains master template of the annual planning and evaluation process

Required Qualifications

• Bachelor’s Degree in Human Resources Administration or related field. (Master’s degree preferred)
• A minimum of four years of related experience leading HR functions in a unionized environment. Transit experience preferred)
• Applicable knowledge of employment laws and policies
• High degree of interpersonal skills
• Proficiency in Microsoft products and HRIS systems
• The ability to cooperate with diverse personalities, be tactful, be flexible, and exercise sound judgment. 

Davidson Transit Organization, Employment unit of WeGo Public Transit is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.