Housing Case Manager - Domestic Violence

Unity House of Troy is seeking a proactive, compassionate, and dedicated Housing Case Manager to join our Domestic and Sexual Violence Program. This role is ideal for someone committed to supporting survivors through trauma-informed, client-centered care while helping them achieve safety and housing stability.

Position Summary

The Housing Case Manager provides advocacy and comprehensive case management services to individuals impacted by domestic violence. This position plays a critical role in supporting survivors through safety planning, housing navigation, and ongoing emotional and practical support.

Key Responsibilities

• Provide victim-centered, trauma-informed case management services
• Conduct safety planning, needs assessments, and individualized service planning
• Advocate on behalf of clients to access housing and community resources
• Maintain regular, supportive contact with clients
• Assist clients in navigating housing options, applications, and requirements
• Provide referrals and coordinate with community partners
• Complete timely and accurate documentation, reports, and compliance activities
• Promote a culture of inclusion, respect, and belonging
• Represent and advocate for the program and the individuals we serve

Qualifications

• Bachelor’s degree in Human Services or related field (preferred) with 1 year of experience
• Associate’s degree with 2 years of relevant experience (preferred)
• High School Diploma/GED with 3 years of relevant experience may be considered
• Experience working with survivors of domestic violence or similar populations strongly preferred
• Knowledge of housing systems and community resources is a plus
• Valid, clean New York State Driver’s License and reliable transportation required

Benefits: 

• Generous time off benefits including 13 paid days off in your first year for full time employment (increases every year)
• 56 hours of NYS Sick Leave
• 12 paid holidays plus 2 floating holidays
• Major medical leave
• Medical/dental/vision/life insurance
• 403b company contributions begin after one year of employment
• 50% reduction in childcare tuition at A Child's Place.
• Plus, gym, tuition and cell phone discounts 

 Come work for an agency that cares about their employees and community!

Unity House is a Rensselaer County-based human service agency that provides a wide range of services to meet the otherwise unmet needs of people in our community who are hurting and struggling. We assist those who are living in poverty, adults living with mental illness or HIV/AIDS, victims of domestic violence, and children with developmental delays. We work to achieve social justice in our community and to create a better understanding of those we serve. 

 As An Equal Opportunity Employer, we commit ourselves to recruiting, hiring, training, and promoting persons in all job classifications without regard to race, color, age, sex, creed, disability, gender identity or expression, sexual orientation, predisposing genetic characteristics national origin, domestic violence victim status, familial status, marital status, military status, pregnancy related condition, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.

Join us in making life better for people living with mental illness