Server, Longleaf Restaurant

Description

The purpose of this position is to engage with guests and ensure they have an excellent dining experience. Servers are responsible for fostering positive guest interactions while delivering service in a friendly and efficient manner. At all times, servers are expected to be attentive to guest needs and create an environment where guests feel welcome, comfortable, and relaxed. Servers should also maintain a strong knowledge of food and beverage offerings.

Key Responsibilities

• Stay updated on current food and drink menu
• Take reservations, when necessary, direct customers to their tables, presenting menus, suggesting food and beverage items, informing guest about food preparation details, communicating any allergy or other specifications to chef team
• Maintain proper dining experience, delivering items, fulfilling customer needs, replenishing utensils, refilling glasses offering desserts and coffee, removing courses
• Always using a tray in dining room for glassware or any item smaller than your hands 
• Properly opening and pouring wine tableside
• Process credit card payments
• Perform basic cleaning tasks as needed or directed by supervisor
• Fill in for absent staff as needed
• Assist with special events as needed
• Greet all guests that enter the restaurant warmly with an appropriate greeting
• Adhere to grooming and appearance standards consistently
• Understand and communicate events and services available at the Garden

Requirements

• One year of server experience in high volume restaurant required
• Excellent multitasking skills
• Excellent oral communication skills required
• Positive interpersonal skills required
• Must be punctual
• Must be available to work for days a week
• Weekend availability is required
• Basic understanding of allergy and dietary needs and descriptions
• Basic knowledge with wine products is a plus 

Physical requirements

• Will walk for long periods of time, possibly extended distances 
• Frequently lifts/carries up to 25 lbs

Working conditions

• Indoor and Outdoor dining events
• Varying schedule to include evenings, weekends, holidays and extended hours as business dictates

The above job duties and responsibilities describe the general nature and level of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory of all duties required of employees in this job.

It is the policy of the Atlanta Botanical Garden to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reasonable accommodations will be made for qualified individuals with disabilities.

Atlanta Botanical Garden Core Values

• Conservation: We value natural resources and ecosystems, making choices with the long-term sustainability of our planet in mind
• Excellence: We hold ourselves to high standards and expect commitment from each other to contribute to a positive image and reputation for the Garden
• Inspiration: We inspire through the creation of an environment that supports imagination and expression of beauty, providing joy, delight, and a deeper appreciation of plants for everyone
• Integrity: We demonstrate honesty, transparency, accountability, trustworthiness, and ethical behavior, exercising good judgment in our actions and communication
• Respect: We value the diversity of our coworkers, volunteers, and guests, holding each other in the highest regard