Kia/Mitsu - Automotive SERVICE ADVISOR

Job description

Our Dealership is currently taking applications to fill Service Adviser roles – we are looking

for friendly, organized, qualified professionals to join our top-notch service department.

Automotive Service Adviser / Writer Qualifications:

● Timely with a strong work ethic

● Ability to work efficiently and effectively, with a sense of urgency

● Ability to skillfully handle customer interactions, projecting professionalism and ensuring

each customer feels valued and important

● Strong communication skills

● Attention to detail

Automotive Service Adviser Responsibilities:

● Provide quality customer service, consistently achieving excellent CSI marks

● Serve as communicator between customer and technician. Ensure complete

understanding in regards to the services rendered

● Continue to keep customer informed with necessary information based on service

progress

● Accurately verify warranty and service contracts

● Prepare and process Repair Orders accurately, including all costs, deductibles, and

descriptions of symptoms, etc.

● Advise customers on additional needed services, providing expert advice

● Effectively work with technicians to improve efficiency across the service department

Automotive Service Adviser/Writer Preferred Skills and Experience:

● Previous Automotive Service Adviser experience, 2 years minimum

● Proven track record of above average Sales and CSI scores

● DealerTrack experience helpful

Benefits:

● Competitive wages

● Paid Training

● Health, Dental, Vision, Life, Short and Long Term Disability Insurance

● 401k with company match (at qualifying dealerships)

● Professional working environment

Job Type: Full-time

We are an equal opportunity employer.  All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.

Location: 16600 Northwest 57th Avenue, Hialeah, FL 33014