Assistant Director of Property Operations

ASSISTANT DIRECTOR of PROPERTY OPERATIONS

SALARY: $6,630.37 - $7,689.20/ Biweekly

$172,389.62- $199,919.20/ Annually

CLOSING DATE/TIME: 

This position will remain open continuously until a sufficient number of applications has been received.

DEFINITION

Under the general direction of the Director of Property Operations, plans, organizes and manages all operations of an assigned portfolio, with an emphasis on property management, preserving assets, program compliance and maintenance functions of assigned Authority owned and/ or managed rental housing, facilities, and other real property as assigned. In the absence of the Director of Property Operations, the Assistant Director of Property Operations may take on the responsibilities of the Director.

ESSENTIAL FUNCTIONS

• Provides leadership and direction to staff with responsibilities for property operations to plan work effectively and efficiently to achieve the Authority’s mission and goals; and
• Plans, organizes, coordinates, and supervises the day to day activities of assigned Authority’s owned and/or managed rental housing consisting of a portfolio of public housing units (including large developments, multiple scattered sites and may include a small number of non-public housing rental units on scattered sites), facilities (offices, community centers, maintenance work areas, and parking lots) and other real property (consisting of buildings and vacant land owned by the Authority):and
• Ensures compliance with regulatory agencies, federal, state and local laws; including compliance with all tenant rental eligibility requirements, rental integrity and lease requirements; troubleshoot and resolve all program errors in program compliance monitoring systems; and
• Participate in the development and implementation of goals, objectives, policies, and priorities for the property management department; identify resource needs; recommend and implement policies and procedures; and
• Select, train, motivate and evaluate assigned personnel; work with supervisors and employees to correct deficiencies; implement discipline and termination procedures; and
• Ensures appropriate staff development and/or training is provided, including his/her own and that all staff is aware and correctly implements the fair housing/ employment laws, safety rules and regulations, and other Authority policies and procedures; and
• Direct, coordinate and review the work plans for assigned staff; meet with staff to identify and resolve problems; assign work activities and projects; monitor workflow; review and evaluate work product through workload indicators, methods and procedures; and
• Participate as a member of the department’s leadership team; work on cross-departmental initiatives as appropriate; serve as department lead on Moving to Work (MTW) compliance; represent the Authority on a variety of local inter-jurisdictional and agency committees as well as on industry or professional committees; and
• Prepares and recommends annual operating and capital budgets; reviews financial statements and reports; provide principal staff support in the annual budget process for assigned properties; prepare regular and special budget reports communicate the on-going status of assigned budgets, financial statements and performance reports to the Director of Property Operations and staff; notify appropriate staff of budget/program revisions; and
• Creates short- and long-range plans for correction of deficiencies through day-to-day maintenance and capital improvements of the properties; and
• Ensure properties are operated and maintained consistent with Authority and owner standards; monitor maintenance work and facilities to ensure against safety hazards; assure that preventive maintenance and inspection plans are being followed; and
• Propose changes to policies/ procedures based on new or revised local, state or federal regulations affecting the Property Management Department; and
• Coordinate programs and projects with other departments and outside agencies and organizations; prepare and present staff reports and other necessary correspondence; and
• Manages the administration, compliance and reporting of vendor contracts as assigned; and
• Ensure services and materials are procured in accordance with procurement policies and procedures and ensure vendor invoices are paid in a timely manner; and
• Provide continuous availability and support for resident emergency maintenance needs; troubleshoot emergency situations or dispatch maintenance crew as necessary; document and follow up with service needs; and
• Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of property management and low-income housing programs; and
• Perform related duties and responsibilities as required.

MARGINAL FUNCTIONS

Performs the work of the Director of Property Operations in his/her absence and performs other related work as required. May be required to attend evening meetings, including Board of Commissioner’s meetings.

MINIMUM QUALIFICATIONS

A Bachelor's Degree in finance, public or business administration, or closely related field; seven years’ progressively responsible experience in residential property management and multi-family housing portfolio management; Possess valid California Class C Driver's License; Possess Public Housing Manager (PHM), Certified Property Manager (CPM) or comparable professional certification. 

Equivalent combinations of education, experience and training will be considered.

Bilingual skills in ASL, Mandarin, Cantonese, Vietnamese and/or Spanish are a plus.

KNOWLEDGE OF: 

• Low-income conventional public housing programs; 
• HUD regulations, policies and procedures; 
• Property management; maintenance and modernization of public housing;
• Providing social service programs to residents; 
• Current practices related to program eligibility; 
• Human resource management; 
• Budget planning and preparation.

ABILITY TO: 

• Supervise, train and evaluate staff to ensure a high level of work performance and productivity working in property management or public housing; 
• Identify, analyze, recommend options and resolve property management problems; 
• Effectively negotiate and administer construction contracts; 
• Develop and modify procedures as appropriate; 
• Maintain strong community contacts with the public and private sectors; 
• Ensure the delivery of quality customer service to residents, other clients and the public at large; 
• Communicate effectively both orally and in writing (or with audio and visual capacities).

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed in an indoor office setting and outdoor field environment; travel from site to site; exposure to noise, dust, grease, smoke, fumes, noxious odors, gases, mechanical and electrical

hazards, and all types of weather and temperature conditions; work in or around water; exposure to hazardous traffic conditions; work and/or walk on various types of surfaces including slippery or uneven surfaces and rough terrain.

Physical: Primary functions require sufficient physical ability and mobility to work in a field environment; to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to lift, carry, push, and/or pull moderate amounts of weight; to operate assigned equipment and vehicles; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction.

TO APPLY:   Please complete an employment Application online at www.oakha.org. Applications must be received by  This position will remain open continuously until a sufficient number of applications has been received.