System Administrator

CBH is seeking a System Administrator to support, managing and overseeing the day-to-day operations of our infrastructure environment consisting of servers, storage solutions, backups, enterprise software and virtualized infrastructure within our datacenter, cloud deployments and remote office locations. The System Administrator troubleshoots a wide array of complex system issues to ensure the security and integrity of our systems and data while meeting industry best practices. 

The System Administrator also accepts ownership for various projects and implements initiative and assists in the design and planning of infrastructure projects, while providing tier three support to our employees and customer. This person will work with our internal teams, vendors, and consultant in reviewing our existing infrastructure environment and analyzing the effectiveness and adequacy of system, making recommendation for upgrades, replacement, and maintenance.

Salary range starts at $76,880, based on experience. 

CBH Job Level: 6

Essential Funtions: 

• Performs infrastructure environments upgrades, system refreshes and operating systems.
• Lead, respond, and mitigate system security vulnerabilities
• Lead, test and deploy Windows Updates and remediation efforts.
• Maintain and standardize firmware deployments for all infrastructure hardware.
• Monitors and tunes the system to achieve optimum performance levels.
• Ensure entire environment is monitored and is reporting correctly on a daily basis.
• Monitoring backups to ensure backup run correctly on a nightly basis.
• Ensures servers\workstation data integrity and security by evaluating, implementing, and managing appropriate software and hardware solutions.
• Provides advanced troubleshooting and problem resolution of complex system problems.
• Incorporates new system plans, designs, and systems into ongoing operations.
• Designs and performs integration of new technologies into infrastructure
• Create and maintain standard build documentation and processes.
• Assist in developing, implementing, and maintaining policies, metrics, procedures, and training plans for improvement of systems and appropriate use.
• Perform technology assessment and selection of products and services.
• Coordinates and maintains service contracts on all equipment, maintenance agreements and SLA disputes.
• Develop configuration and implementation instructions for routine deployments and daily tasks.
• Develop, maintain, test, and implement disaster recovery plans to ensure business continuity
• Provide Tier 3 support (expert problem remediation) for incidents and problems in designated areas of expertise. Analyze and troubleshoot systems outages and/or degradation of service.
• Self-motivated, willing to work in a 24/7 environment without close supervision.
• Other duties assigned

Position Requirements: 

• Bachelor’s Degree preferred. 
• 3+ years of Technology Infrastructure experience
• Strong in-depth knowledge of system, network and datacenter operations
• Strong Windows Active Directory experience
• 3+ years of hands-on experience with VMware, implementing in an enterprise virtualized environment, multi-site, and over 200 VM’s.
• Hands-on implementation of VMware 8.x (Host and vCenter)
• Strong in-depth knowledge of VM Networking and Distributed Virtual Switch
• Storage Virtualization & Replication Experience
• Strong in-depth knowledge of backup strategies and disaster recovery (on-premise preferred)
• Knowledge of Veeam Data Protection and Replication or comparable backup solutions
• Strong in-depth knowledge of VMware, Horizon, Windows Server, and Active Directory
• Build and update VDI images for VMware Horizon environment
• Scripting experience with PowerShell or Python
• Knowledge of MoveIT Transfer and MoveIT Automation or other SFTP technologies
• Knowledge of LAN, WAN, Voice, and Wireless
• Ability to communicate and present ideas to technical staff and management concisely
• Strong analytical, problem solving and root cause identification skills
• Position requires regular on-call and weekend rotations

Philadelphia Residency Requirement:

• The successful candidate must be a current Philadelphia resident or become a resident within six months of hire. 

U.S. Authorization Requirement: 

• CBH does not provide sponsorship for applicants requiring future work authorization. All candidates must be legally authorized to work in the United States without requiring sponsorship now or in the future.

Equal Employment Opportunity: 

• We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CBH is an equal opportunity employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on all qualified individuals. This is without regard to race, ethnicity, creed, color, religion, national origin, age, sex/gender, marital status, gender identity, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information or any other characteristic protected individual genetic information, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function by applicable federal, state, or local law.

Requesting Accommodation: 

• CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you are hired by CBH and require an accommodation to perform the essential functions of your role, you will be asked to participate in our accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired. 
• If you would like to be considered for employment opportunities with CBH and have accommodation needs for a disability or religious observance, please send us an email at CBH.Recruitment@Phila.gov