Turn Server

Description

The Turn Server is responsible for delivering exceptional food and beverage service to members and guests in a fast-paced, casual environment. This dual-role position requires an individual who is equally comfortable preparing drinks behind the bar and providing table-side service with professionalism, efficiency, and a warm, friendly demeanor. The ideal candidate will be team-oriented, self-motivated, and committed to creating a high-quality experience for all patrons of The Turn.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Provide table, grab & go, and bar service during all meal and beverage periods.
• Accurately take food and beverage orders, input them into JONAS, and ensure timely delivery.
• Prepare and serve alcoholic and non-alcoholic beverages in accordance with club standards and Virginia ABC regulations.
• Anticipate members’ needs and offer recommendations based on menu and seasonal offerings.
• Ensure all orders are presented promptly, accurately, and attractively.
• Monitor member satisfaction and address any concerns or issues promptly and professionally.

Bar Operations

• Maintain a clean, well-stocked, and organized bar area at all times.
• Follow all recipes and portion standards for mixed drinks and cocktails.
• Ensure the safe and legal service of alcohol to all members and guests.
• Maintain inventory control by accurately tracking pours, minimizing waste, and reporting low stock levels.

Cleanliness & Setup

• Set up and break down service stations and bar areas according to daily needs.
• Maintain cleanliness and organization of dining, serving, and bar areas during and after shifts
• Follow all sanitation and safety procedures in accordance with health department regulations and club standards.

Team & Communication

• Communicate effectively with kitchen, management, and fellow team members to ensure smooth operations.
• Attend all meetings and training as scheduled. 
• Support fellow team members during peak periods and help create a positive work environment.

Performance Expectations

• Maintain high levels of member satisfaction and positive feedback.
• Consistently adhere to The Turn’s service standards and appearance guidelines.
• Demonstrate reliability in attendance, punctuality, and accountability.
• Exhibit initiative, teamwork, and a proactive approach to problem-solving.
• Contribute to a clean, efficient, and professional work environment.

Requirements

• Previous waitress, waiter or banquet server experience preferred.
• Demonstrate a high caliber of professionalism and presentation, commensurate with the expectations of a private club setting
• Demonstrated organization and coordination skills and ability to meet deadlines and ability to multi-task in a sporadic, fast-paced environment
• Ability to maintain quality and safety standards
• Demonstrated strong oral and written communication skills to a wide variety of constituents
• Excellent interpersonal/relationship-building skills

Physical Demands and Work Environment

• Must be able to stand, walk, squat, reach, bend, climb, clean, walk on rough ground and lift up to 20 pounds
• Must be able to handle hot and cold interior and exterior conditions and exposure to dust, fumes and gases
• Independent mobility

Pay Rate: $15.00 - $16.50 per hour

Employment Eligibility

Candidates must be authorized to work in the United States at the time of hire and must be able to perform work without the need for employer sponsorship, now or in the future. Washington Golf and Country Club does not provide employment-based visa sponsorship.

Equal Opportunity Employer

Washington Golf and Country Club is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We comply with all applicable federal, state, and local employment laws.

At WGCC, our team is the foundation of the member experience. We value professionalism, teamwork, and a service-first mindset, and we take pride in creating a welcoming environment for both our members and our employees.