Operations Supervisor

Lead People. Drive Performance. Make an Impact.

Are you a motivated leader who thrives in a fast-paced manufacturing environment and enjoys building high-performing teams?

At Emerald Technologies, you'll have the opportunity to lead a talented team and support the production of innovative products that make a real world impact.

We're looking for a results-driven, people-focused Operations Supervisor for our Salem, NH team, who can drive employee engagement, accountability and contribute to a culture of continuous improvement and operational excellence. 

Key Responsibilities:

The Operations Supervisor plays a key role in executing the company's strategy by managing the day-to-day operations for an assigned team and is responsible for driving performance, ensuring compliance, developing team members, and maintaining high operational standards.

Team Supervision: 

• Foster a high-performing, respectful, and inclusive team environment aligned with Emerald Technologies’ core values.
• Supervise and align team activities with business goals, ensuring timely completion of tasks and adherence to quality and efficiency standards.
• Oversee assigned team’s payroll including approve timecards, time-off requests, and schedule changes in accordance with company policies.
• Track team and individual performance against defined key performance indicators (KPIs) and productivity metrics; implement action plans for improvement as needed.
• Conduct performance evaluations including regular one-on-one meetings and annual reviews providing consistent recognition, coaching and feedback.
• Support team and individual development by identifying training needs, facilitating mentoring and professional growth opportunities.

Operations: 

• Ensure customer satisfaction by resolving escalations for customer concerns, complex issues or operational challenges efficiently or routing appropriately.
• Collaborate cross-functionally with other teams and departments for effective workload planning to optimize workflow and align business objectives.
• Ensure compliance with company policies, procedures, and safety regulations.

Qualifications:

• Bachelor’s degree in engineering or a related field preferred. Associate’s degree also considered.
• 2-5 years of supervisory experience in manufacturing required; electronics manufacturing experience with working knowledge of PCB/PCBA strongly preferred. 
• Demonstrated ability to lead teams, manage performance, and handle sensitive personnel matters with professionalism and discretion.
• Strong analytical skills with experience interpreting and acting on KPIs and performance data.
• Excellent communication, conflict resolution, and organizational skills.
• Proficiency in relevant ERP systems and tools (e.g., timekeeping software, reporting tools, performance management platforms).preferred.
• Ability to lead in a fast-paced, evolving environment while maintaining a positive and supportive team culture.

Why Join Emerald Technologies?

At Emerald Technologies, your work has a purpose. We believe great manufacturing starts with great people—and great engineers are never satisfied with “good enough.” You’ll join a safe and inclusive team where collaboration is encouraged, ideas are valued, and engineers have the opportunity to make a visible difference.

Benefits: 

• Competitive compensation package
• Top notch medical, dental, and vision plans
• 401K (company match with no vesting period)
• PTO for rest and relaxation 
• Gym reimbursement (through Anthem)
• Employee Assistance Program
• Employee training and professional development
• Career advancement opportunities
• Community service and philanthropic initiatives 
• Employee appreciation events 
• Employee discounts and referral program 

Join us and work in a supportive, fun, team atmosphere where the work is meaningful, and careers have no limits! Apply Today!

Please note: This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Emerald Technologies is an electronics manufacturing services (EMS) provider for original equipment manufacturer (OEM) customers, focusing on high-reliability electronic assemblies. With design and manufacturing facilities in California, Michigan, New Hampshire, Oregon as well as in China and Malaysia. Emerald Technologies specializes in high mix, low- to medium-volume manufacturing for high-reliability markets in the Aerospace/Defense, Life Sciences, Renewable Energy, Industrial Controls, Power & Infrastructure, Semiconductor and Telecommunications sectors. However, our rapid turnaround times, responsive customer service, and collaborative problem-solving approach distinguishes us from the competition.

At Emerald Technologies, we are committed to fully understanding and meeting the needs of our customers through quality excellence, advanced engineering, and a solid commitment to customer relationships.

This position requires access to information subject to U.S. export control regulations. Applicants must qualify as a U.S. Person under the International Traffic in Arms Regulations (ITAR).

Emerald Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.