Maintenance Supervisor - Citizen Apartments

Description

Milhaus is a national award-winning, vertically integrated multifamily developer, owner, and operator specializing in Class A residential assets. Formed through the spring 2026 merger of Milhaus and Sares Regis Group (SRG) Residential, the combined platform brings together more than 30 years of expertise in multifamily development, construction, and third-party property management across more than 20 major U.S. markets. Headquartered in Indianapolis, with offices in Newport Beach, California; Los Angeles; New York; Orlando, Florida; and Phoenix, Arizona., Milhaus SRG employs approximately 1,400 professionals dedicated to creating multifamily and mixed-use communities that positively impact neighborhoods. The combined platform manages more than 50,000 apartment homes, supports a development pipeline of more than $2.5 billion, and serves investors, clients, and residents with a high-touch, disciplined approach to real estate investment, development, construction, and management. For more information, visit www.milhaus.com  

Position Summary 

This position is the senior level maintenance person on site and is responsible for the overall maintenance of the site including planning, coordinating, budgeting, organizing and maintaining the physical needs of the site. This person will perform and direct other maintenance personnel in the repair and maintenance of HVAC systems, electrical/mechanical systems, plumbing, grounds, structural elements, mechanical equipment and refurbishment of apartments. The Maintenance Supervisor, under the direction of the Property Manager, generates satisfactory cash flow, positive resident relations and optimal resident retention.

Key Job Duties and Responsibilities:

• Schedules, assigns and/or performs all maintenance functions, including responsibility to complete service requests within 24 hours and refurbishing vacant units within five (5) business days or less.
• Supervises, guides and schedules training, when necessary, of all maintenance personnel on the maintenance and repair of HVAC systems, electrical systems, mechanical systems, plumbing, grounds, structural elements, motor vehicles and equipment.
• Completes move-in and move-out inspections.
• Supervises and/or performs all work related to maintenance of the property’s curb appeal. 
• Implements cleaning and maintenance programs for grounds, office/clubhouse, common areas and work areas.
• Schedules and performs regular inspections of all grounds, structures and systems and corrects problems, if any.
• Supervises and provides training for employee use of company equipment and/or vehicle.
• Assists in the preparation of the maintenance portion of the overall property budget and ensures that all maintenance operating expenses remain within budget.
• Develops and implements programs for inventory control preventative maintenance.
• Maintains expenditures within company guidelines.
• Directs and supervises the day-to-day administrative operations of the maintenance functions including the scheduling and assignment of work, submission of reports and paperwork (invoices, time sheets, new hire/termination information, employee counseling and evaluations) and record-keeping functions in a timely manner, including sanding/salting, weatherization and smoke detector battery replacement logs.
• Purchases all maintenance supplies and materials in a cost-effective and efficient manner.
• Prepares request for quotes and work scopes and follows company procedure in obtaining bids on purchases or work to be performed.
• Conducts inspections of contracted work - checking for the quality and conformance with specifications and costs.
• Reports any property loss or liability related incidents to the appropriate parties in a timely fashion.
• Reports of any work-related injuries to the appropriate parties in a timely fashion.
• Complies with all local, state and federal regulations as well as company policies and procedures.
• Other duties as assigned by supervisor.

Requirements

• Three years progressive maintenance/repair of HVAC, mechanical, electrical, plumbing and grounds maintenance in multi-family or commercial property
• High School Diploma or equivalent
• Valid Driver’s License and reliable private transportation
• EPA Designation/Certification
• English language proficiency – both written and verbal
• Supervisory and training experience desired
• Good oral and written communication skills
• Math proficiency sufficient to assist in budget preparation, expense monitoring and other maintenance needs
• Knowledge of Equal Housing Opportunity (EHO) requirements and applicable program regulations
• Ability to lift up to 100 pounds
• Ability to operate a two-axle motor vehicle
• Ability to maintain 24-hour, on-call status
• Ability to operate all necessary tools/equipment to perform the essential functions of the position
• Demonstrated experience and working knowledge of OSHA standards and other environmental safety standards
• Ability to perform a variety of duties in all types of weather

Benefits

• Health, Vision, & Dental insurance
• HSA account with employer match of $600/FSA for dependent care
• Short-Term Disability
• Company Paid Long-Term leave
• Disability and Life Insurance
• 401K Match
• 4 weeks accrued PTO
• 11 Paid Holidays
• 30% discounts on apartments
• Tuition/Certification Reimbursement
• Wellness Bucks Program
• Wellness Program and Competitions
• Paid Maternity & Paternity Benefits
• Employee Assistance Program
• Pet insurance
• More!

We stand as one team dedicated to transforming neighborhoods. Through transparency and collaboration, we empower our people to lead. Bikes are our allies, local food is our craving and entrepreneurship inspires us. First impressions are set by our energy and passion, not suits and ties. We embrace the changing ideal of what people call home.

Integrity. Execution. Innovation. Collaboration.

By joining us at our corporate office in downtown Indianapolis or onsite at one of our many properties, you’ll be provided the opportunity to grow your career and become part of a team that truly makes a difference.