NYC - Bar Associate

TITLE: NYC - Bar Associate

DEPARTMENT: Food & Beverage

REPORTS TO: Bar Supervisor

LOCATION: New York, NY

HOURS: Part time (<30 hours per week)

PAY TYPE: Hourly

PAY RATE: $18.00 / hour

Role Summary

The Bar Associate operates the Bar at the Museum of Sex with goals of creating a sales bonanza, guest focused, and fun-loving culture, while keeping safety top of mind. Greeting guests, upselling drinks, food, and merchandise on the Bar floor are some of the daily tasks. 

Primary Job Responsibilities

• Be an example of guest service excellence for the Bar and other departments.

• Maintain strong sales figures for yourself and the team.

• Make and serve drinks accurately behind the bar and on the bar floor as a host.

• Keep Bar and Bar floor clean at all times.

• Report all guest complaints and staffing challenges to the Senior Leadership Team, as needed.

• Handle operational challenges as they occur.

• Perform additional duties as required.

• Welcome guests to the Bar with enthusiasm.

• Upsell drinks, food, and merchandise from the floor.

• Provide menus to guests exiting Guest Experience.

• Greet customers upon their arrival.

• Cater to guests who require extra attention (Large Event Parties).

• Answer and address guests’ inquiries on the floor.

• An up-to-date Food Handlers certification is required.

• Answer and address guests’ inquiries on the floor.

• Facilitate internal communication, as needed, with critical support departments: Operations, HR, Administration, etc.

• Maintain the ability to work nights and weekends and extended schedules during peak periods. Provide availability updates and changes when necessary.

• Able to move from place to place which may include standing and/or walking for extended periods of time; lift and carry up to 75 pounds short distances.

• Perform additional duties as required.

Qualifications

• Must have sales experience working at a hotel, cocktail lounge, restaurant, or bar where alcohol is served and the job entails driving F&B sales.

• You are passionate about providing an exemplary experience for guests.

• You have an exuberant, outgoing personality and you are eager to engage guests with a smile and energy.

• You have excellent communication skills, the ability to speak and connect with all guests, and are organized.

• You thrive working in a fast-paced, dynamic environment with large crowds.

• You have the ability to work nights, weekends, and some holidays.

• Multilingual is a plus.

• Strong work ethic and ability to work effectively as part of a team.

• Familiarity with health and safety regulations.

• Must be able to stand and walk for a shift.

• Hospitality, Bar, and Food Handlers certification is a plus.

Physical Demands / Work Environment

• The physical demands and work environment described in this job description is representative of those that the employee will encounter and are expected to meet to successfully perform the essential functions of the job. 

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of this job, the employee is required to stand, walk, sit, talk, listen, and use hands to operate museum exhibits. Vision requirements include close, distance, peripheral vision, depth perception and ability to adjust focus. 

• The work environment is an indoor, climate-controlled public area of assembly. The noise level varies throughout the venue, some areas are very quiet while others contain reasonably high noise levels. There is ample lighting throughout the venue. There are no hazards and no protective devices worn or used in the office work environment.