Medical Respite Advocate/Driver

Description

Location: Oklahoma City – Pershing Center, Oklahoma City, OK

Employment Type: Full-time and part-time opportunities available

Position Summary

Looking for a meaningful job where you can make a difference? Enjoy driving and helping others? Hands-on training provided!

City Care exists to do the work few others are willing to do. We believe in the intrinsic value of every person.

It is with love and compassion that we walk alongside neighbors who are often overlooked in our community. We provide food for the hungry, relief for the hurting, and hold space for complete restoration of lives that have gotten off course. With enough endurance, we witness, firsthand, remarkable stories of transformation.

Still reading? Great! Now more about the position.

City Care is looking for a dependable, compassionate team member to join our Medical Respite team as a Medical Shelter Support Driver. In this hands-on role, you'll help transport participants safely to and from medical appointments while supporting the daily operations of our program.

Our Medical Respite program provides a safe, supportive place for people experiencing homelessness who need time to recover and focus on their health and well-being. As part of the team, you'll play an important role in helping participants access the care they need while contributing to a clean, organized, and welcoming environment.

This is an opportunity for someone who enjoys driving, takes safety seriously, and wants to make a positive difference in the community. You don't need to be a medical professional to get started. Training is provided to help you learn program procedures and develop additional skills as you grow in the role.

If you're reliable, organized, comfortable working with people from different backgrounds, and ready to be part of a team that makes a difference, we'd love to meet you!

Key Responsibilities

Primary Duties Upon Entry

Transportation is the primary responsibility of this position. You'll help participants get to and from medical appointments safely, reliably, and respectfully while assisting with the daily needs of the Medical Respite program.

Responsibilities include:

• Transport Medical Respite participants to and from medical appointments and other approved destinations.
• Operate assigned vehicles safely and follow established transportation procedures.
• Assist with participant transportation needs, including the use of wheelchair lifts when applicable and authorized.
• Communicate transportation updates and important participant information during shift reports.
• Help maintain accountability for participant whereabouts according to program procedures.
• Conduct routine safety checks and screenings of participants and their belongings according to program procedures.
• Complete assigned cleaning and housekeeping duties to maintain a clean, safe, and welcoming environment.
• Coordinate laundry, meal needs, and environmental services (EVS) as needed.
• Help maintain inventory and organization of program supplies.
• Assist with scheduling medical appointments for participants.
• Provide support to team members and participants as needed.
• Work collaboratively with coworkers to maintain a safe, respectful, and supportive environment.

Additional Duties When Trained

As you complete training and gain experience, you may take on additional responsibilities, including:

• Conducting participant wellness checks.
• Assisting with participant intake and orientation.
• Supporting assessments for program entry and exit.
• Helping participants connect with appropriate services and community resources.

Other duties may be assigned as needed.

Requirements

Skills and Experience

We're looking for someone who is dependable, safety-minded, willing to learn, and comfortable working as part of a team. You don't have to know everything on day one, but you should be ready to learn new procedures and support participants with dignity and compassion.

Successful candidates will demonstrate:

• A responsible approach to driving and a commitment to passenger safety.
• The ability to remain calm and professional in stressful situations.
• Strong teamwork and communication skills.
• The ability to multitask, adapt to changing needs, and follow established procedures.
• Basic computer skills and attention to detail when entering information.
• Dependability, punctuality, and good organizational skills.
• An interest in helping people experiencing homelessness and other complex life challenges.
• A commitment to treating participants, coworkers, and community partners with respect.
• The ability to work collaboratively toward shared goals.

Minimum Requirements

• High school diploma or equivalent.
• Reliable transportation to and from work.
• Ability to meet applicable driving, vehicle operation, and passenger safety requirements.

Preferred Qualifications

• Previous experience driving a passenger van or other larger vehicle.
• Experience operating a wheelchair lift or transporting individuals with mobility needs.
• Experience in transportation, customer service, hospitality, shelter operations, or human services.

Previous experience in medical or social services is not required. Training is provided on program procedures and responsibilities.

Training and Growth Opportunities

At City Care, we believe in rewarding growth and commitment. Team members have opportunities to develop their skills, receive additional training, and pursue internal advancement.

• Hands-on training is provided to help you learn the position's daily responsibilities and program procedures.
• Additional duties become available as you complete training and gain experience.
• Internal mobility opportunities, pay increases, and training bonuses are available based on applicable program requirements, training completion, and tenure.

Whether you're starting a career in human services or looking for a hands-on role where your reliability and compassion can make a difference, this position offers an opportunity to contribute to meaningful work in our community.

Benefits

• Benefits for eligible full-time employees begin on the first day of the month following their date of hire.
• Benefits include medical, dental, vision, and a company-sponsored 401(k) plan.

Ready to make a difference? Join City Care and help connect our participants with the care, support, and resources they need.

 Salary: $17.50 hour 

City Care lists the exact pay rate for each position as part of our commitment to transparency and equity. The rate listed on this job posting is the highest rate we are able to offer for this role and is not negotiable. Our salary bands are benchmarked to the 75th percentile for comparable roles in the nonprofit sector using data from the Oklahoma Nonprofit Compensation Report and are reviewed every two years using updated sector compensation data to ensure City Care remains competitive while maintaining equitable pay practices across our team. Please apply only if the listed pay rate works for you.