Inbound Coordinator (Warehouse)

Description

POSITION SUMMARY 

The Inbound Coordinator plays a critical role in managing the receipt, processing, and handling of all incoming food donations and purchased inventory. This position ensures efficient warehouse receiving operations while maintaining food safety standards and maximizing the organization's ability to serve those in need throughout South Florida.

COMPENSATION: $20.00 -  $21.00 per hour

POSITION RESPONSIBILITIES

Receiving Operations Management

Oversee and update the receiving schedule and collaborate with transportation to obtain arrival times and quantity expected.

• Manage driver check-in and door assignment process and ensure proper documentation accompanies the load.
• Delegate incoming loads to appropriate receiving team members based on product type and priority
• Monitor and manage inbound flow to optimize dock efficiency and prevent bottlenecks
• Ensure all incoming donations are properly documented, weighed, and recorded in inventory management system
• Work closely with warehouse management to optimize storage space and workflow

Inventory & Documentation

• Maintain accurate records of all inbound inventory including weights, quantities, and product types
• Ensure proper data entry into warehouse management system (WMS) and donation tracking databases
• Work with procurement team on item creation and donation order (DO) creation for new products
• Generate daily, weekly, and monthly receiving reports for management
• Track and report key performance metrics related to inbound operations
• Works with inventory team to reconcile and fix any receiving errors.

Food Safety & Compliance

• Ensure all receiving operations comply with food safety regulations and organizational policies
• Monitor temperature-controlled deliveries and coordinate proper storage
• Identify and properly handle damaged, expired, or recalled products according to established protocols
• Report on quality control concerns and determinations to supply chain team for resolution
• Maintain receiving area cleanliness and organization standards
• Maintain disposal logs for rejected or damaged products and report to pertinent departments

Inbound Operations and Receiving:

• Receive and inspect all incoming shipments, donations, and deliveries
• Verify shipment contents against delivery receipts, purchase orders, and donation manifests
• Accurately count, weigh, and measure products to ensure proper inventory recording
• Identify and report damaged, expired, or substandard products
• Sort and organize received items by product type, expiration date, and storage requirements
• Accurately received input into the Warehouse Management System (WMS)
• Update inventory levels in real-time using RF scanners and other tracking systems
• Maintain proper stock rotation using FIFO (First In, First Out) principles
• Generate and maintain receiving reports and documentation

Equipment Operation and Safety:

• Safely operate rider pallet jacks, forklift and other warehouse equipment
• Perform pre-shift equipment inspections and report maintenance needs
• Follow proper lifting techniques and use mechanical aids when handling heavy items
• Maintain clean and organized receiving areas

Quality Control and Compliance:

• Inspect all received products for quality, safety, and compliance with food safety regulations
• Ensure proper temperature control for perishable and frozen items
• Report food safety concerns and non-compliant products to supervisors immediately
• Follow OSHA safety standards and company safety protocols
• Assist with regulatory inspections and compliance audits

Communication and Coordination:

• Collaborate with warehouse, transportation, and procurement teams
• Communicate discrepancies, delays, or issues to appropriate personnel
• Provide receiving status updates to warehouse supervisors and management
• Document and report any incidents, damages, or safety concerns
• Other warehousing activities as required.

Requirements

POSITION QUALIFICATIONS

• High school diploma or equivalent required
• 2+ years’ experience in warehouse operations, logistics, or inventory management
• Experience in food service, grocery, or food bank operations preferred
• Previous supervisory or coordination experience preferred
• Proficiency in warehouse management systems (WMS) and inventory software
• Strong computer skills including Microsoft Office Suite (Excel, Word, Outlook)
• Experience with barcode scanning systems and mobile devices
• Basic understanding of food safety principles and HACCP guidelines
• Forklift certification preferred (or willingness to obtain)
• Strong organizational and time management abilities
• Excellent written and verbal communication skills
• Attention to detail and accuracy in record-keeping
• Ability to multitask and prioritize in fast-paced environment
• Problem-solving skills and ability to make decisions under pressure
• Customer service orientation when working with donors and volunteers

PHYSICAL DEMANDS & WORKING CONDITIONS

• Hours of Operation: Monday-Friday, 11a.m. – 8:00p.m. This position may work additional hours or weekends occasionally throughout the year, especially during peak times such as holiday seasons and disaster response.
• Environment: This position works in a warehouse setting with varying periods of standing, talking, and/or visual concentration, and use of office equipment. Must maintain office safety standards. Occasional work will occur in the warehouse or outside in fields and warehouses in inclement weather. The noise in the work environment is usually moderate to loud. Comfortable working in Varying temperatures (coolers, freezers, outdoor dock areas). Ability to climb stairs and work at different elevations within warehouse.
• Travel: This position may have occasional travel for meetings, conferences, or special events which may require the use of a personal vehicle.
• OSHA Standards: Lifting requirements are 50 pounds and when lifting loads heavier than 50 pounds, use two or more people to lift the load.

ORGANIZATION
Feeding South Florida (FSF) is a member of the Feeding America network and the leading domestic hunger relief organization serving Palm Beach, Broward, Miami-Dade, and Monroe Counties. As one of the largest food banks in the Feeding America network, FSF is responsible for serving 25 percent of the state’s food-insecure population. A four-star rated organization by Charity Navigator, FSF is one of the most efficient nonprofits nationally; over 98 percent of all donations are put back into the community.

CORE VALUES
FSF values service above all else. We’re looking for innovative and strategic thinkers who are committed to improving the lives of those around them. FSF “Friendly Food Bankers” embrace the enormity of our role in the community and know that serving others comes before any one individual. Friendly Food Bankers have compassion, dedication, act with integrity, and are committed to stewardship and inclusion.

WE PROVIDE
Full medical, dental, and vision insurance; 401K matching contribution, Paid Time Off (PTO); a diverse team that is representative of the community we serve; continuous learning opportunities; a high-performance culture that will help challenge and grow your skill set.

Equal Opportunity Employer/Drug Free Workplace/ADA Compliant