Generator Field Service Technician

Job Title: Generator Field Service Technician 

Location: Northern Illinois/Wisconsin
Employment Type: Full-Time

Reports To: Senior Service Manager

Salary: $38–$46/hour, non-exempt

Join Weichai America as a Generator Field Service Technician and play a critical role in keeping mission-critical power systems operating at peak performance. In this hands-on position, you will install, commission, inspect, troubleshoot, maintain, and repair industrial generators and power generation equipment at customer sites. If you enjoy solving technical challenges, traveling to customer locations, and delivering exceptional service, this is an exciting opportunity to work with advanced power generation technologies while making a direct impact on customer success.
 

Position Summary

The Generator Field Service Technician is responsible for the installation, commissioning, maintenance, and repair of Weichai Power natural gas generator systems at customer sites in Wisconsin. This role supports mission-critical and continuous power applications, including data centers and industrial facilities, ensuring optimal system performance, reliability, and compliance with safety and emissions standards.

Key Responsibilities

• Install, commission, and start up Weichai natural gas generator sets, including system integration with switchgear, controls, and facility infrastructure. 
• Perform preventive maintenance and corrective repairs on gas engines, alternators, fuel systems, and emissions control components. 
• Diagnose and troubleshoot mechanical, electrical, and control system issues using OEM diagnostic tools, software, and technical documentation. 
• Conduct performance testing, synchronization, and load bank testing to validate system output and reliability. 
• Support commissioning and tuning of gas engines for optimal efficiency, emissions compliance, and performance. 
• Inspect and maintain auxiliary systems, including cooling, lubrication, ignition, and fuel delivery systems. 
• Interface with control systems, including PLCs, generator controllers, and remote monitoring platforms. 
• Document service activities, commissioning reports, and maintenance records in accordance with company and customer requirements. 
• Provide technical support and training to customers on operation and maintenance best practices. 
• Collaborate with engineering and product support teams to resolve complex technical issues and provide field feedback for continuous product improvement. 
• Ensure compliance with all safety protocols, environmental regulations, and company policies.

Requirements

• Must be authorized to work in the United States.
• Valid U.S. driver’s license and clean driving record.
• Ability to travel extensively within Illinois and Wisconsin, with flexibility for other regions as needed.

Qualifications

• Associate degree or technical certification in Electrical Engineering Technology, Mechanical Technology, or related field (or equivalent hands-on experience). 
• 3–7+ years of field service experience with gas engines, power generation equipment, or distributed energy systems. 
• Strong working knowledge of natural gas engine operation, combustion principles, and generator system components. 
• Experience with electrical systems (low and medium voltage), control systems, and engine management systems. 
• Ability to read and interpret electrical schematics, P&IDs, and technical manuals. 
• Proficiency with diagnostic software and troubleshooting tools. 
• Valid driver’s license and willingness to travel extensively (regional and national). 
• Ability to support on-call or emergency services for critical power applications.

Preferred Qualifications

• Direct experience with Weichai or comparable high-speed natural gas generator platforms (e.g., Jenbacher, MWM, CAT gas engines). 
• Experience supporting data center backup or prime power systems and other mission-critical environments. 
• Familiarity with emissions compliance, engine tuning, and air-fuel ratio control systems. 
• OEM certifications or factory training on gas generator systems. 
• Knowledge of paralleling switchgear and microgrid or distributed energy applications.

Professional Attributes

• Advanced troubleshooting and root cause analysis 
• Strong customer-facing and communication skills 
• Ability to work independently in field environments with minimal supervision 
• High attention to safety, quality, and reliability 
• Adaptability in fast-paced, high-growth technical environments

Benefits

Comprehensive health benefits, including medical, dental and vision coverage, STD and LTD, HSA and FSA options, 401(k) with company match.

 Equal Opportunity Statement

At Weichai America Corp., we are committed to creating an inclusive environment where everyone is valued and respected. We celebrate diversity and are proud to be an equal opportunity employer.

We make hiring decisions based on qualifications, experience, and business needs. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status.

If you require accommodations during the application or interview process, please contact hr@weichaiamerica.com for Accommodation Requests.

Weichai America Corp. is a drug-free workplace. All candidates will be required to undergo and successfully pass a drug screening and background check as part of the hiring process.