Program Coordinator

Pay Rate:  $19.00/hr.

Program Coordinator 
Are you looking for a career opportunity where you can make a difference in the lives of others? Look no further! This role is critical to our success.  As a mission-driven organization, we are intensely focused on expanding access to services and developing new and more effective ways of delivering supports and services to individuals with a range of intellectual and developmental disabilities.

General Summary:

The Program Coordinator manages, coordinates, and oversees different programs and projects. Coordinates team meetings with staff and create personal and service plans for each consumer and guardian.

• Ensures consumer and guardian participation in development of service plan and personal futures plan
• Schedules and chairs screening for program vacancies and develops waiting list for potential consumer vacancies
• Develops and implements service plan within 30 days of moving in, annually, when significant changes occur, and when moving out
• Monitors/implements/supervises delivery of service plans and personal futures plan and training of staff
• Ensures all written training programs are implemented and revised as needed
• Demonstrates knowledge of contractual, legal, and regulatory requirements
• Monitors to ensure all service sites deliver services in accordance with contractual, legal, and regulatory requirements and implements/coordinates any necessary plans of correction from a regulatory body
• Facilitates 1:1 interactions with peers, superiors, and subordinates and fosters team spirit and company pride among team members and agency
• Is aware of quality indicators and achieves results
• Uses leadership and communication skills to motivate team members toward agency objectives
• Documents consumer progress or regression. Initiates discharge planning if appropriate. Maintains records appropriately
• Maintains fiscal spending within limits of approved budget (e.g. household expenses and repairs, vehicle expenses, personnel costs, consultant services, etc.)
• Monitors workers’ compensation and unemployment claims for assigned service site(s). Proactively works to reduce claims and minimize risk/exposure of agency
• Monitors all consumer finance documentation
• Implements/monitors compliance with the company's Health and Safety programs
• Attends industry functions to promote positive relationships with other providers
• Develops positive relationships with all funding sources to promote new business
• Utilizes problem solving/mediation skills when employee to employee conflicts arise
• Monitors exit interview results and investigates areas of concern that may be identified through this process
• Manages budgeted staff hours to provide effective and efficient service delivery
• Implements staff recruitment and retention programs to promote positive work environment
• Oversees/participates in the hiring process of all assigned positions in accordance with the company's policy and local, state, and federal employment law
• Actively works toward achieving/maintaining Affirmative Action goals within assigned service site(s)
• Ensures all assigned staff receive training and supervision as needed to meet performance expectations
• Recognizes staff with Pro team, performance management evaluations, individual development goals, etc.
• Ensures assigned staff is evaluated fairly and timely in accordance with the company's performance evaluation procedures
• Ensures that all information from upper management is conveyed to employees as applicable and appropriate
• Ensures that all job opportunity listings are shared with employees
• Maintains and/or monitors training reports to ensure timely training of staff for all assigned service sites
• Other duties as assigned

Qualifications: 

• Education:
• BA/BS in Business, Health Care Administration, or Social Services.
• High school diploma or GED equivalent and three years of related job experience may be substituted per area regulations. Exceptions must have written approval from Regional Management

• Experience:
• A minimum of two years of verifiable work experience providing services and supports to individuals with developmental disabilities. One year previous supervisory experience preferred
• Experience in managing systems, processes, and people.

• License/Certification:
• Valid driver’s license, (in most cases)

Why Join Us?

• Full compensation/benefits package for full-time employees.
• 401(k) with company match. 
• Paid time off and holiday pay. 
• Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers. 
• Enjoy job security with nationwide career development and advancement opportunities. 
• Employee Referral Program bonus opportunities for eligible roles

Come join our amazing team of committed and caring professionals. Apply Today!