Food Service - Associate

Position Title: Food Service Associate 

Reports to: Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s) 

Responsibilities 

• Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client. 

• Supports restaurant prep (FOH and line) for daily operation. 

• Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards. 

• Participates in safety logs including food temperatures, rotation and waste as necessary. 

• Ensures proper uniform, hygiene, hand-washing and glove use with self. 

• Maintains a SSAfe work environment by abiding to all SSAFETY rules. 

• Follows through daily prep and items lists, as assigned. 

• Actively helps to support operation in assigned role, supporting holes as necessary. 

• Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence. 

• Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality. 

• Remains knowledgeable of all menu items, prices and specials for sharing with guests. 

• Perform other tasks as deemed necessary. 

• Maintains a clean, safe and organized work environment. 

• Uphold and demonstrate a complete understanding of company policies and procedures. 

• Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.