Bedford - Program Specialist Sheltered Workshop - Community Participation Services

Overview:

We are "making dreams come true." Our organization provides children and adults with autism, intellectual disabilities, and behavioral health challenges—and their families—the education, support, and resources needed to be self-reliant, independent, and valued members of their communities.

We are seeking a dedicated and person-centered Program Specialist to coordinate services and supports for individuals participating in our Adult Day programs. This role serves as a key member of the interdisciplinary team, ensuring Individual Support Plans (ISPs) are implemented effectively, regulatory requirements are met, and individuals receive high-quality services that support independence, choice, and community integration.

What You'll Bring:

• A passion for supporting individuals with intellectual and developmental disabilities.
• Strong organizational and time management skills.
• Excellent communication and relationship-building abilities.
• Ability to collaborate effectively with families, staff, support coordinators, and community partners.
• Strong problem-solving and critical-thinking skills.
• Commitment to person-centered planning and community inclusion.
• Ability to train and support staff on individual-specific needs and regulatory requirements.
• Attention to detail and a commitment to documentation accuracy and compliance.

What You'll Have:

• One of the following qualifications:
  • Master's degree and one year of experience working directly with persons with disabilities; or
  • Bachelor's degree and two years of experience working directly with persons with disabilities; or
  • Associate degree, 60 college credits, or completion of a two-year program and four years of experience working directly with persons with disabilities.
• For unlicensed programs, five years of experience in the human services field may be substituted for educational requirements.
• Experience with electronic health record systems, such as CareLogic, preferred.
• Strong record management and documentation skills.
• Valid driver's license required.
• Ability to complete CESP or ACRE-approved Basic Employment Services training within nine months of hire, if required.
• Act 33 and Act 34 clearances required; FBI clearance required if applicable.

A Typical Day May Include:

• Coordinating services and supports for assigned individuals and ensuring ISP goals are implemented effectively.
• Participating in ISP meetings, assessments, quarterly reviews, admissions, and discharge planning.
• Reviewing documentation for compliance, accuracy, quality, and timeliness.
• Monitoring progress toward individual goals and ensuring services align with personal interests and preferences.
• Training and supporting staff on ISP implementation, behavior plans, and individual-specific supports.
• Tracking regulatory due dates and ensuring required documentation is completed on time.
• Maintaining and updating electronic records within CareLogic.
• Monitoring health, safety, rights, and well-being of individuals receiving services.
• Collaborating with Operations Supervisors, families, support coordinators, and other service providers.
• Assisting with incident reporting, investigations, and follow-up activities as needed.
• Collecting and analyzing program data and preparing reports to support program improvement.
• Supporting community integration, employment initiatives, and meaningful day programming opportunities.
• Participating in committees, quality improvement activities, and annual training requirements.