Quality Engineer

A Quality Engineer ensures products meet quality, performance, and safety standards by defining, monitoring, and improving manufacturing processes. In support of this objective, the engineer is responsible for performing calibrations, internal audits, maintaining external compliance including ISO, UL and assist in training inspection personnel. This position reports to the Engineering/Quality Manager. 

Duties and Responsibilities

Main duties and responsibilities include the following. Other duties may be assigned as needed.

• Plan, execute, and oversee inspection and testing of production parts to verify conformance with specifications and procedures.
• Investigate product complaints and reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements.
•  Investigate product defects and complaints to identify root causes and implement corrective actions.
• Monitor risk-management procedures, and use problem logs to identify and report recurring issues to management and product development teams
• Using data to interpret trends, standard deviation, and control charts to maintain quality KPI.
• Provide training and support to quality assurance team members, focusing on systems, policies, procedures, and core processes.
• Validate incoming, in-process and outgoing products and documents inspection results including first article inspections.
• Conduct supplier audits and manage incoming material quality.
• Performs internal audits to verify conformance with quality requirements.
• Validate and maintain calibration records and services.
• Proactively improve production efficiency and quality standards.
• Assists and/or trains operators on part visual acceptability, measurement and inspection procedures as required.
• Oversee and perform return goods analysis including sectional review and reports.

In pursuing these responsibilities, the Quality Assurance Technician’s primary interface will be with Manufacturing and Production.

Knowledge, Skills and Abilities Required:

• Good analytical, problem-solving, and decision-making skills.
• Good knowledge of quality assurance terminology, methods, and tools.
• Root Cause Analysis & Statistical Process Control.
• Ability to work independently with limited supervision.
• Good Oral and written communication skills.

Required Education and Experience   

Bachelor’s degree (or equivalent) in engineering or related field with minimum of two years’ experience