Project Manager

Project Manager - Equipment

Tommy’s is looking for a Project Manager to support customer-facing roles with a sense of urgency, reliability, and car wash equipment knowledge while executing at the highest level. As a Project Manager you will work closely with the TCWS Sales team to assist in project management as it relates to equipment-only sales. This role requires following standard operating procedures while also allowing the individual to put their own creative spin on processes as they see fit, with a high level of execution, attention to detail, proactivity, and cross-departmental collaboration.

What can Tommy's offer you?

• Base pay and eligibility for annual profit-sharing bonus
• Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance
• Dependent Care FSA with on-site Daycare options
• 401k match and complimentary financial planning services
• Paid time off and paid holidays
• Opportunity for continued education and tuition assistance
• Valuable learning and development program
• Significant ability to grow internally for motivated and strong performing team members
• Fun, energetic, family-oriented work culture with an emphasis on team member morale
• Growing nationwide brand / presence

Position Responsibilities:

• Independently manage assigned projects from drawing review through equipment startup, serving as the accountable point of contact for all parties including the sales team, GC, trades, architects, and customer.
• Exercise discretion and independent judgment in reviewing sales orders, financial proformas, and change orders to ensure accuracy, compliance, and alignment with contractual and operational standards; own the change order process from initiation through communication to all stakeholders.
• Develop, maintain, and continuously improve equipment documentation, knowledge bases, cutsheets, TCWS deliverables, and internal resources to support consistent execution and decision-making across projects.
• Collaborate cross-functionally with Purchasing, Engineering, Fulfillment, Installation, and Startup teams to align project priorities, coordinate resources and schedules, resolve issues, and ensure successful project execution from order inception through site commissioning.
• Other duties as assigned; duties and responsibilities may change at any time with or without notice.

General Contractor & Trades Coordination:

This role regularly interfaces with general contractors and trade subcontractors — primarily electrical and plumbing — to ensure equipment installations proceed on schedule and within specification. The Project Manager is expected to answer field questions accurately and escalate technical issues as needed in coordination with the TCWS Engineering team.

Electrical Scope:

• Serve as the primary point of contact for the GC and electrical contractors on equipment power requirements, panel schedules, and circuit layouts as they relate to items provided by TCWS.
• Coordinate delivery of Guardian controls documentation and wiring diagrams to electrical subcontractors ahead of rough-in.
• Review and communicate TCWS electrical specifications, including voltage (low and high), amperage, and disconnect requirements for tunnel equipment, while leveraging the expertise of the Tommy Engineering team to ensure accurate planning, compliance, and project execution.
• Confirm conduit routing, junction box placement, and panel location align with equipment layout drawings.
• Field first-level questions from electricians regarding equipment power connections, control panel interfaces, and sensor wiring; escalate complex or out-of-spec conditions to TCWS Engineering.
• Track open electrical RFIs and coordinate responses between the GC, electrical sub, and internal engineering/fulfillment teams.
• Verify pre-startup electrical checklist completion prior to equipment commissioning.

Plumbing Scope:

• Serve as the primary point of contact for the GC and plumbing contractors on water supply, drain, and chemical feed requirements.
• Communicate TCWS plumbing specifications, including water line sizing, pressure requirements, and reclaim system tie-ins.
• Coordinate delivery of plumbing rough-in drawings and equipment room layouts to plumbing subcontractors prior to slab pour or wall framing.
• Confirm floor slope, trench drain dimensions, and vacuum/reclaim pit locations against current equipment layout drawings.

Note: The Project Manager is not a licensed electrician or plumber and does not provide engineering design services. The role is to communicate documented TCWS specifications, coordinate information flow, and escalate non-standard conditions through proper internal channels.

Position Qualifications & Candidate Attributes:

• 2+ years of experience in project coordination, construction administration, or equipment-based sales support preferred.
• Demonstrated ability to read and interpret construction drawings, mechanical/electrical layouts, and equipment specifications.
• Familiarity with commercial electrical and plumbing systems at a coordination level (ability to read plans, communicate specs, and identify scope gaps).
• Strong organizational and communication skills with the ability to manage multiple concurrent projects.
• Proficiency with ERP systems and standard business software.
• Self-starter capable of working independently while maintaining strong cross-functional relationships.
• Core competencies: Execution & Accountability; Attention to Detail; Proactive Communication; Cross-Functional Collaboration; Customer Orientation; and Adaptability & Continuous Improvement.
• Process-oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments
• Strong organizational and time management skills; ability to multitask and prioritize workload
• Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise good judgment and make sound data-backed decisions
• High level of integrity and dependability with a strong sense of urgency and results-orientation
• Views customer care as high priority; exhibits a positive can-do attitude
• Displays a strong initiative and drive to identify gaps and fill them

Work Environment and Physical Demands:

This job operates in a professional office environment with periodic visits to active construction and equipment installation sites. Office hours are Monday through Friday from 8:00am - 5:00pm. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets, and may travel to project sites as needed.

To successfully perform the essential functions of this job, team member must be able to:

• Work and commute in all weather conditions
• Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information
• Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers
• Work in a fast-paced environment where they will often be multitasking
• Move about inside the office to access standard office equipment
• Constantly operate a computer and other office productivity machinery such as keyboard, copy machine and printer
• Remain in a stationary position 50%+ of the time, alternating between sitting and standing
• Ability to move and lift up to 30 pounds
• Periodically navigate active construction and equipment installation sites, including uneven surfaces and all weather conditions
• Drive between company locations, vendors, and project sites as needed while on the job

Overview of Tommy Enterprises Companies:

Tommy's Express is an international franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site.

Tommy’s Express Operations consists of a number of corporately owned Tommy’s Express car wash locations across the country.  This is a quickly growing operation with intentions to open or acquire several new locations per year through the launch of Tommy’s Express Capital, a new private fund strategy.

Tommy Car Wash Systems (“TCWS”) is the power behind our Tommy’s Express equipment. TCWS is a team of passionate car wash professionals working to create opportunities for our partners to become the best car wash operators they can be. We provide modular building designs, robust stainless-steel car wash equipment, an advanced Wash Club license plate reader system, the Tommy Transporter belt, high performance wash detergents, and an industry-leading franchise opportunity. At Tommy Car Wash Systems, we have a solution for almost any size operator. Our team has assisted in the development of hundreds of some of the most successful car washes around the world. Together, Tommy’s Express and Tommy Car Wash Systems make up the Tommy’s Corporate brand, headquartered in Holland, MI.