Inside Sales Specialist

The Inside Sales Representative is responsible for supporting the field sales team, third-party Manufacturer Representatives, and customers for our Standex Electronics EDGE Business Unit. This will include existing business as well as generating and developing new business. This role is office-based in our Standex Electronics corporate office in Fairfield, OH, with the option to work 1 day per week remotely. 

What You’ll Do

• Manage and grow an assigned portfolio of accounts; maintain regular contact to understand customer needs and buying cycles.
• Collaborate with Outside Sales, Engineering, Product Management, and Customer Service to ensure a seamless customer experience.
• Establish profitable pricing levels through successful collaboration internally and externally, and quoting projects.
• Support customers throughout the order process to ensure high levels of satisfaction -- Plan, organize, direct, and coordinate customer service for assigned accounts. 
• Understand product specifications and applications to recommend appropriate solutions and cross-sell/upsell related products.
• Support distributor partners with pricing, product information, and sales tools.
• Provide technical and commercial quotations for industrial electronics products, including configurations, options, and accessories.
• Provide pricing quotations.
• Follow up on select quotations, samples, marketing campaigns, and web leads to close business and meet/exceed sales targets.
• Provide feedback to management on market trends, competitor activity, and customer requirements.
• Participate in periodic sales meetings, training, and product education to stay current on our portfolio and industry developments.
• Contribute to short‑ and long‑term sales forecasting.
• Identifying upside/downside risks in the pipeline and communicating them to Sales Management, Operations, and Demand Planning.

What You’ll Bring

• Associate’s or Bachelor’s degree in Business, Marketing, Engineering, or related field preferred; equivalent experience considered.
• Proven experience in inside sales, account management, or customer service in a B2B engineered products environment; experience with industrial and/or electronic products strongly preferred.
• Basic understanding of electrical/electronic components, automation, or industrial equipment (or willingness and aptitude to learn quickly).
• Strong phone presence and written communication skills; comfortable handling a high volume of calls and emails.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Customer-focused mindset with problem-solving attitude and negotiation skills.

What We Value

• Experience working with OEMs, system integrators, or industrial distributors.
• Familiarity with reading basic technical documentation, datasheets, and specifications.
• Prior experience in an industrial electronics manufacturer or distributor.