Administrative Coordinator (hybrid)

Roles and Responsibilities 

Answering incoming phone lines, data input of incoming claims into department claim system, review and respond to incoming department emails, review and distribute of incoming postal mail and other duties as needed amongst the team.

Essential Functions and Responsibilities

% of time

(must total to 100%)

Description of Duty

5%

Receive and handle incoming calls off the department 800#

10%

Handling inquiries on missing/overage items reported

15%

Input manual claims into CMS

45%

Review and respond to incoming emails from customers, agents, etc off the Support/Subro & Trace email boxes

5%

Open, review, sort & distribute incoming department postal mail

5%

Review and approve incoming repair firm invoices

15%

Handle the daily allocation of claim closings and other numerous requests

Qualifications and preferred skills (Qualifications, Skills, Education or Certification Requirements, etc.)

Education/Certification Requirements

• High school diploma or equivalent.

Qualifications and Experience Requirements

• 0-2 years experience
• Pleasant and professional telephone voice, and past experience with multi-line phone system
• Proficient in data entry, and working with sequential filing numbers, all within a team atmosphere
• Have experience in multi-task environment
• Exhibiting good organizational
• Time management skills
• Proficient with Microsoft Office

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:

• Position Title: Administrative Coordinator
• Hourly Range: $15-18/hr USD
• Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or non full-time employees

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

• Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.

• Vacancy Status: This posting reflects an existing vacancy within our organization.