Post Sale Specialist

The Post-Sale Specialist is responsible for monitoring, managing, and completing all functions associated with post-foreclosure sale activities. This position provides oversight of the post-sale process, including deed recordings, third-party fund applications, evictions, and the FHA Second Chance process, ensuring all activities are completed accurately, timely, and in accordance with established investor, regulatory, and company requirements.

The Post-Sale Specialist is responsible for actively managing assigned accounts and coordinating with internal teams, attorneys, vendors, and other third parties to resolve issues, maintain established timelines, and drive timely completion of post-sale activities. The role requires consistent monitoring of work queues, identification and escalation of potential delays or risks, and effective follow-up with service providers to improve overall performance.

This position is accountable for managing work in accordance with established procedures, work rules, goals, and objectives, with a strong focus on timeline adherence, quality, compliance, and attorney performance.

Responsibilities:

• Maintain complete oversight of all post-foreclosure sale activities for assigned accounts, ensuring timely and accurate completion of required functions.
• Monitor deed recording activity to ensure deeds are recorded within established timelines and requirements.
• Identify, research, and resolve issues related to deed vesting, recording, and other post-sale title requirements.
• Monitor assigned accounts for required third-party fund applications and ensure appropriate follow-up and completion.
• Handle end to end eviction monitoring and oversight.
• Coordinate with auction vendors on the FHA Second Chance process for applicable accounts, ensuring required actions are completed timely and in accordance with established guidelines.
• Manage and utilize workflow reports to prioritize accounts, drive timely action, and ensure adherence to established post-sale timelines.
• Monitor and manage exception reporting to identify outstanding, aging, or at-risk accounts and drive appropriate resolution.
• Proactively identify process gaps, delays, and performance concerns and escalate issues as appropriate.
• Maintain accurate and timely documentation of post-sale activities, actions taken, and account status.
• Collaborate with foreclosure attorneys, auction vendors, internal business partners, and other third parties to resolve issues and improve post-sale performance.
• Monitor attorney and vendor performance against established service levels, timelines, and quality expectations.
• Ensure all post-sale activities are performed in accordance with applicable investor, regulatory, contractual, and company requirements.
• Adhere strictly to departmental and company policies, always maintaining compliance.
• Perform additional duties as assigned by management.

Qualifications:

• Required
  • 3+ years of Foreclosure/Post Sale experience
  • 3+ years of GSE servicing experience
  • 3+ years of GNMA servicing experience
  • Excellent communication skills
  • Ability to work independently and carry out assignments
  • Microsoft experience, specifically Excel
• Preferred
  • LoanSphere and MSP experience

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:

• Ability to communicate effectively through speech and hearing, both in-person and over the phone.
• The employee is required to sit for extended periods of time and is occasionally required to stand and walk. 
• Remaining in a stationary position for extended periods, frequently sitting but occasionally involving standing or walking short distances; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl. 
• Regular use of hands and fingers for tasks like keyboarding, operating office equipment, and filing documents.
• Ability to lift and move objects weighing up to 10 pounds, and potentially up to 20 pounds occasionally. 
• Ability to observe details at close range, such as viewing a computer screen, reviewing documents, and performing data analysis.
• The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.

About RoundPoint Mortgage Servicing LLC

RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 900,000 loans. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO), reaffirming its commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise.

Founded in 2009, Two Harbors has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.

Location

• Fort Mill, SC
• Coppell, TX

Employee Status

• Non-Exempt

Travel

• None