Laundry

Laundry

Job Title: Laundry Attendant                                                              Status: NON-EXEMPT

Reports to: Assistant General Manager

Position Summary:

The primary responsibility of the Laundry Attendant is to wash, dry, iron and fold hotel linen and ensure that it is clean and available to be used by the hotel’s departments as needed. In addition, he or she may be responsible for delivering linen to different storage areas and maintaining an organized work area.

Experience & Education:

• Experience in a hotel or a related field preferred
• High School diploma or equivalent preferred

Requirements:

Work Environment – Ability to work:

• With various type of equipment such as washer, dryer, gloves, automatic soap device, mop, broom, vacuum, carts for linen transport, keys, laundry chute, two-way radios
• Under variable temperature conditions
• Under variable noise levels
• Outdoors/Indoors
• Around chemicals, fumes and or odor hazards
• Around dust and or mite hazards

Physical Requirements:

• Long hours sometimes required
• Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
• Ability to bend, stretch, twist, stoop or reach with your body and arms repeatedly without difficulty
• Ability to stand for long hours and walk long distances without fatigue 
• Ability to work under variable temperatures and noise levels
• Near Vision - The ability to see details at close range

Mental Requirements: 

• Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
• Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
• Mathematical Reasoning - Must be able to work with and understand basic arithmetic functions

• Multi-lingual skills helpful

Essential Duties & Functions:

• Approach all encounters with guests and employees in a friendly, service oriented manner
• Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel
• Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working
• Comply at all times hotel’s policies and procedures to encourage safe and efficient hotel operations

• Keep immediate supervisors fully informed of all challenges or matters requiring their attention
• Clean and inspect lint traps to avoid hazards with dryer machines
• Keep laundry area neat and clean
• Turn in lost and found to supervisor immediately
• Report any maintenance issues to supervisor immediately
• Sort all hotel linen according to type, color, and size
• Wash, transfer and dry linens using safe work practices
• Size and stack sheets for distribution to guest floors
• Sort and press linen for departments as needed
• Operate ironer to press linen
• Size and stack linen for distribution to departments
• Pre-treat stained or rusted linen before washing

Non-Essential Duties:

• Attend department/hotel meetings
• Assist hotel in completing special cleaning projects
• Other duties as assigned